Director, Site Contract Management

1 week ago

Cambridge, Ontario, Canada peopleCare Communities Full time
Director of Resident Quality Outcomes – 12 month Contract Director of Resident Quality Outcomes – 12 month Contract

peopleCare is a family owned, values-based organization that provides outstanding care and exceptional experiences for those who live and work in our long-term care and retirement homes.

Named one of Canada's Best Managed Companies for ten years in a row, peopleCare is also accredited with Exemplary Standing.

These distinctions are thanks to our outstanding team of skilled and dedicated people working collaboratively with our partners to drive excellence in operations, care, and services.

Our teams are committed to social impact and going Beyond Ourselves in our communities.

These are exciting times at peopleCare, as we are growing fast and continue to seek new opportunities to raise the bar in Changing the World of Senior Living As a member of the peopleCare Management Team, this position is directly responsible for the management and leadership of all RAI-MDS Assessment and outcome data, and the multidisciplinary documentation practices in the home.

High level computer competency is a requirement. Supervision, monitoring and providing on-site support to all multidisciplinary RAI users in the home;
Responsible for providing RAI-MDS training, education and orientation to the multidisciplinary team in the home
Communicating regularly with the RAI users and other members of the management team;
Responsible for the accurate data submission to Canadian Institute of Health Information following all the responsibilities and timelines as outlined in the facility agreement
Supervision of RAI users to develop processes that ensures data accuracy, an efficient data collection process, assessment completion and data utilization
Responsible to ensure that the home's RAI process according to peopleCare policies and procedures, MOHLTC regulations, College Standards of Practice and inter RAI requirements;
Ensuring MDS assessments, resident assessment protocols, and care planning are completed within the timelines as directed by the RAI-MDS manual
Provision of the Outcomes Scales to the Leadership of the home in the form of reports with benchmarking as per the peopleCare Quality Improvement Process
Responsibility for developing and maintaining data accuracy audits and the development of action plan for issues that are determined by these audits
Is responsible for the Nursing Restorative Program in the home, ensuring it meets all set criteria and requirements as determined by the Ministry of Health and LTC Regulations and the policy and procedures of peopleCare
Acts as the supervisor for the PSW Nursing Restorative Champions and is responsible for determining their resident assignments, routines and is responsible for their performance appraisals and individual performance planning
Is responsible for keeping records, benchmarking and reporting on the various outcome scores and measures for the home to the Executive Director and leadership team with the focus on Quality improvement over time
Is responsible for the generation of quarterly reporting using CIHI e-reports and benchmarking as determined by the Director of Informatics and Data Quality, preparing and reporting to the leadership team, professional advisory committee and through to corporate benchmarking

As the documentation lead for the home, the Director of Resident Quality outcomes is responsible for the routine and ongoing Data Quality Audit or all RAI users and providing feedback, education to the RAI-MDS users in the home.

Ensures staff competency by reviewing documentation daily, and routinely auditing for coding and accuracy and understanding through the RAP and Care Planning process
Responsibility for the education of nursing and other allied health staff of MDS-RAI assessments, including coding, RAP's, RUGs, QIs and generated outcome measures
Assumes responsibility for the operations of the home as an active member f the leadership team and a responsibility to participate in the homes "manager of call" rotation
Is the facility contact for CIHI submission process and software vendor
Is the facility contact and liaison for the software vendor
Is responsible to comply with individual testing and Data Accuracy reviews as determined by ministry of Health, interRAI and Canadian Institute for Health information
Reports any actual or potential hazard to the immediate supervisor
Participates in fire safety activities and knows the facility fire and disaster plan
High level of computer competency
Experience in adult education/training of peers
Ability to handle/manage strict timeframes and deadlines
Good clinical and care planning abilities
Management time constraints and scheduling

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