![BlueRock TMS](https://media.trabajo.org/img/noimg.jpg)
Technical Business Analyst- Remote
1 week ago
Upbeat:
Together we foster a positive atmosphere in the workplace, whether remote or on-site.
You thrive on the satisfaction and excitement of independent projects, and we rely on you to make the best decisions for our company.
We believe that our strong educational background and expertise in Logistics, Data Science, and Software Development give us a unique advantage in understanding our clients' requirements.
We offer a comprehensive software solution that eliminates fragmentation and boosts the efficiency of our clients' networks.
Our approach covers everything from strategic planning to operational execution through a 16-module TMS structured in four key areas: pre-planning, execution, visibility, and performance management.
Currently, we serve a wide range of clients in over 30 countries globally, with offices strategically placed in various logistics hubs worldwide.
BlueRock is deeply committed to making a positive impact on the world; we actively engage in initiatives promoting social equality and adhere to SDG principles and objectives.
The role of the Technical Business Analyst is crucial in connecting technical teams, product specialists, and key account managers.
The incumbent is tasked with translating client needs into actionable solutions while ensuring they align with project goals.
They oversee project delivery, ensuring smooth communication and successful implementation that not only meets but exceeds client expectations, paving the way for long-term success and satisfaction.
**Key Responsibilities:**
- Understand and translate customer requirements into feasible business solutions to drive long-term customer satisfaction
- Analyze current and future processes
- Manage end-to-end project delivery and provide ongoing post-launch support
- Identify and address risks and problems as a subject matter expert
- Collaborate closely with and contribute actively to a second-level support team
**Requirements:**
- Bachelor's or Master's degree in business informatics, business engineering, computer science, business administration, or related fields
- Preferably, background or experience in the logistics industry, particularly in systems implementations, integrations, and/or SaaS products
- Proficiency in Excel and strong analytical skills with a sharp focus on data, metrics, and KPIs
- Willingness to work in shifts, including 24/6 support availability
- Excellent written and verbal communication skills in English
**Perks:**
- Thriving in an international work setting
- Broaden your professional horizons with exposure to Europe, North America, and the Middle East.
You'll feel right at home in our diverse team, working with enthusiasm in a goal-oriented and challenging environment driven by IT innovations.
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