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Reg. Clerk Pt

3 months ago

Kingston, Ontario, Canada Kingston Health Sciences Centre Full time

Registration Clerk

Department:
Outpatient Registration HDH

Position Number:

Hours of Work:
Temporary

Part-Time Position (Approximately 12 Months)

Day Shifts:
, , , , ,

Pay Band:
BAND D- $23.08-$25.57

Union:

CUPE

Location:
Hotel Dieu Hospital Site

PRIMARY FUNCTION:


As a patient liaison, the employee will interact closely with the care team to perform reception and registration duties in the various Patient Registration areas.

Responsible for creating visits on PCS (including IP, OP, EP and SM) and appointment scheduling. These functions are carried out in accordance with the Statement of Confidentiality and Ethics of Patient Records and Registration.

Within this role the employee is accountable for contributing to the delivery of the Kingston Health Sciences Centre's strategy.

As an employee, one must demonstrate an awareness of and be responsible for actively promoting and supporting patient and family centered engagement and care in all we do.


PRINCIPLE RESPONSIBILITIES:

  • Obtains patient demographic, insurance information, signatures, and other relevant data for registration.
  • Creates and activates visits on the PCS. Schedules clinic appointments, cancels and/or reschedules appointments, and mail appointment slips as required.
  • Generates and distributes appropriate reports and other information, as required.
  • Follows downtime procedures during computer shut down and emergency procedures.
  • Understands and is familiar with all pertinent KHSC policies and procedures including those relating to workplace conduct. Complies with the KHSC Commitment to uphold the Workplace Conduct and Reporting of Inappropriate Conduct policy and behaves in a manner that is consistent with the guiding principles and expectations.

QUALIFICATIONS:

  • Medical Administration Diploma (2 year) or equivalent combination of education and experience.


 Microsoft Office Level
  • Excel and Word will be tested.
  • Keyboarding with 35 wpm and 90% accuracy will be tested.
  • Medical Terminology proficiency will be tested.
  • Ability to navigate the Internet required.
  • Demonstrated ability to communicate effectively, courteously and professionally required.
  • Demonstrated evidence of strong organizational skills required.
  • Ability to follow instructions accurately, ability to cope with frequent interruptions (multitasking) and ability to meet deadlines (time management) required.
  • Ability to work in a high stress fast paced environment required.
  • Strong customer service orientation required.
  • Proven ability to attend work regularly.
  • Satisfactory criminal reference check and vulnerable sector search required.

PHYSICAL REQUIREMENTS:

The applicant must be able to meet the physical demands of this position.

  • We thank all applicants, but only those selected for an interview will be contacted. Kingston Health Sciences Centre is committed to inclusive and accessible employment practices._
  • If you require an accommodation to fully participate in the hiring process, please notify the Recruitment Team._