Booking Officer Accommodations

1 week ago

Halifax, Nova Scotia, Canada Nova Scotia Health Authority Full time

Req ID:159466**
Company: Nova Scotia Health

Location:
Central
Zone,
Victoria Building - QEII

Department:

OPCZ Offsite Patient Accommodation QE2**
Type of Employment:Casual
Casual Relief
(**3%
FTE) x **1
position(s)****Status: NSGEU
Admin Professionals** Position**
Posting Closing Date:26-Jun-23**Nova Scotia Health is the largest provider of health services in Nova Scotia, with some specialized services also offered to clients throughout Atlantic Canada.

We're on a mission to achieve excellence in health, healing and learning through working together, which is reflected in the hospitals, health centres and community-based programs we operate across the province.

Our passionate team of professionals provides a variety of high-quality inpatient and outpatient services including academic, tertiary, and quaternary care, as well as continuing care, primary health care, public health, and mental health and addictions.

Join a diverse team of innovators, collaborators and creative thinkers today.

About the Opportunity:


The Accommodation Booking Officer is responsible to coordinate accommodation requests for patients travelling to the QE2 for care from other locations within the province, New Brunswick, and Prince Edward Island.

The Accommodation Booking Officer is the first point of contact for service provider, patients and family members regarding reservations and concerns.

The incumbent receives, reviews and coordinates accommodations requests from different sources, then places the reservation with the accommodation provider ensuring the needs of the patients are identified and addressed while keeping within the contract requirements and criteria for coverage.

Adhere to set criteria for accommodation coverage and responsible to bring forward requests from clinical teams for special circumstance requests to the manager for approval.


This position will be required to work overtime hours to support emergency requests and liaise with providers to trouble issues related to reservation requests.


About You:

We would love to hear from you if you have the following:

  • Grade 12 plus completion of a one-to-two year program in business administration required
  • 2 years previous related job experience required
  • Experience in coordinating activities
  • Excellent communication skills in dealing with people at all levels of the organization and comfort working with various stakeholders


 Microsoft Office Suite
  • Outlook, Excel, Word
  • Medical Terminology
  • STAR patient registration
  • Superior organization and time management skills to prioritize and complete assignments
  • Strong negotiation, conflict resolution and rapportbuilding skills
  • Ability to work well independently as well as within a multidisciplinary team environment
  • Knowledge of the health system with high level understanding of the health care system in NS
  • Sound knowledge and skill working in an interdisciplinary setting
  • Demonstrated high degree of independent decision making, selfdirection, motivation
  • Strong analytical and math skills for invoice reconciliation
  • Required to carry a cell phone 24/7 to discuss urgent patient accommodations
  • Employees are responsible to access training, education, and awareness of occupational health safety and patient safety annually
  • Competencies in other languages an asset, French preferred
Please ensure your resume is up to date and includes all relevant education, experience, training, and certifications.

Hours:

Casual Relief Position

Compensation and Incentives:

$ $24.31 Hourly

Once You've Applied
Thank you for your interest in this position. Only those applicants selected for an interview will be contacted.

This is a Admin Professionals bargaining unit position. Preference is given to bargaining unit employees for unionized positions. Employees are encouraged to view their seniority hours and dates in their SuccessFactors online profile.

Successful applicants changing unions, bargaining units or employment status, are advised to seek clarification regarding their seniority, benefits, and vacation entitlement and/or usage, prior to accepting the position.

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