Admin Rep Intake Worker

7 days ago

Toronto, Ontario, Canada YMCA of Greater Toronto Full time

Salary Rate:
$36,500 - Check out the YMCA's total compensation package

Location: 365 Bloor St. East, 18th floor, Toronto

Work Hours: 37.5 hours per week, Monday to Friday

Employment Type:
Contract Full Time Salaried (Until March 31, 2024 with the possibility of renewing)

Number of Vacancies: 01

Anticipated Start Date:
July 01, 2023

Deadline to Apply:
June 22, 2023

Be the Spark Join our dynamic Employment & Community Team, where every day is different, and you will always be engaged with meaningful work


YMCA Employment and Community Programs provide a variety of employment, counselling, outreach, intervention, training and newcomer programs to youth and adults throughout the GTA.

For decades the YMCA of Greater Toronto has been a leader in supporting the settlement and integration of newcomers to the GTA.

YMCA of Greater Toronto's National Pre-

Arrival Settlement Services:
Next Stop Canada (NSC) and Pre-Arrival Coordinating Services (PACS) are funded by Immigration, Refugees and Citizenship Canada. NSC provides Pre-Arrival services to eligible adults and youth, delivered through an online web platform.

This platform will help participants to prepare for immigration and will create a direct link to settlement services across Canada.

It offers youth and adult immigrants (ages 12+) personalized information, one-on-one mentorship and settlement resources to successfully prepare for life in Canada.

Additionally, PACS serves as the coordinating body with a secretarial function facilitating consultation within the settlement sector.


The Pre-Arrival Administrative Representative/Intake Worker is part of a diverse team helping overseas immigrants find information and assisting with their settlement in Canada.

The position requires administrative support including validating clients' registration information, assisting clients in registration, providing access and guidance to eligible clients to NSC platform, entering clients' activity records into funder's database, and supporting senior staff with statistical reports

In this role, you will:

  • Examine pending registration requests, determine client's eligibilities of accessing IRCC funded Pre-Arrival services.
  • Provide eligible clients with access to Next Stop Canada platform, provides eligible clients with an orientation to all services available at Next Stop Canada, and assigns eligible clients to Next Stop Canada Information and Referral Specialists.
  • Refer ineligible clients to appropriate government services or community agencies.
  • Assist clients who have difficulties using Next Stop Canada's online registration tools with guidance.
  • Perform data entry input and retrieval, ensuring the data is complete and accurate; provides support in program statistical reports.
  • Assist in updating and maintaining resource database in NSC and PACS platforms.
  • Work closely with team members to troubleshoot technical issues, minimize site interruption, and optimize site responsiveness.
  • Support with the planning, production and promotion of online and inperson events, as well as coordinating and following up logistics for online and inperson events such as vendors, lodgings, equipment and other necessary details.
  • Perform various administrative support duties such as ordering necessary office supplies and maintaining an accurate inventory of all program supplies and equipment.
  • Assist in recording and reporting staff attendance.
  • Ensure confidentiality of sensitive information and compliance with YMCA and funder privacy policies.
  • Model appropriate behaviours to staff in line with our Mission, Vision and Values; establishes rapport and maintains effective relationship building behaviours with staff and members. Represents the YMCA and the Association in a professional manner.
  • Perform other duties as assigned

What you need to succeed:

  • Commitment to the YMCA's Mission, Vision and Values
  • Focus on the health, safety and wellbeing of all children, youth, and vulnerable people in YMCA programs including understanding legal and moral obligations related to reporting suspected child abuse to Child Protection Services
  • YMCA Competencies: Accountable, Relationship-Builder, Improvement-Orientated, Team Player & Leader, Equity and Wellbeing Promoter

You bring:

  • Completion of postsecondary courses in related field
  • Previous administrative/clerical work experience
  • Knowledge of settlement services and community information resources an asset
  • Experience and sensitivity dealing with members, staff and volunteers of different cultural and racial backgrounds, including visible and nonvisible dimensions of diversity
  • Welldeveloped interpersonal, and relationship building skills; ability to establish rapport and excellent communication with members, staff and volunteers
  • Excellent written communication skills
  • Commitment to respecting diversity and demonstrating inclusive behaviour, responding with sensitivity and self

  • Intake Worker

    1 week ago

    Toronto, Ontario, Canada West Neighbourhood House Full time

    **Intake Worker**West Neighbourhood House, formerly St. Christopher House, is a multi-service, neighbourhood-basedagency that has served the diverse communities of downtown west Toronto since 1912. The central purposeof West Neighbourhood House is to enable less-advantaged individuals, families and groups in thecommunity to gain greater control over their...

  • Intake & Assessment Worker

    7 days ago

    Toronto, Ontario, Canada Eva's Initiatives for Homeless Youth Full time

    JOB POSTINGPOSTING #:POSITION TITLE:INTAKE & ASSESSMENT WORKER -PHOENIX SITEWAGE RATE:32.03 PER HOUR, 40 HOURS PER WEEKTHE OPPORTUNITYJoin one of the Top 10 Canadian Youth Impact Charities of 2022 today Since 2010, Charity Intelligence has awarded Eva's with high marks for financial transparency, accountability to donors and cost efficiency.Learn more about...

  • Refugee Intake Worker

    7 days ago

    Toronto, Ontario, Canada Jewish Immigrant Aid Services of Canada Full time

    Refugee Intake Worker(12 month contract) JIAS Toronto is a notforprofit corporation dedicated to helping immigrants with resettlement in the Greater Toronto Area. JIAS Toronto assists lawfully admitted immigrants and refugees in meeting basic financial, social, legal, and other requirements of immigration. We work to advance the wellbeing and social...

  • Customer Support Rep

    1 week ago

    Toronto, Ontario, Canada SickKids Full time

    About SickKids:Dedicated exclusively to children and their families, The Hospital for Sick Children (SickKids) is one of the largest and most respected paediatric healthcare centres in the world. As innovators in child health, we lead and partner to improve the health of children through the integration of healthcare, leading-edge research and education. Our...

  • Intake Coordinator

    7 days ago

    Toronto, Ontario, Canada Newcomer Women's Services Toronto Full time

    Position Title:Intake Coordinator - Admin SupportReporting to: Employment Services Program ManagerClassification: Bargaining Unit positionStatus: This is a 12 months full time maternity leave coverage positionLocation : 355 Church St #201, Toronto, ON, M5B 0B2Working Hours: Typically, 5 days per week from Monday to Friday (35 hours a week).Hourly Rate:...

  • Intake Social Worker

    7 days ago

    Toronto, Ontario, Canada VHA Home HealthCare Full time

    Looking for more?At VHA Home HealthCare, more is not just our commitment to clients, but to our incredible team of Staff.Creating opportunities for more independence; it's what people in the community rely on us for and what VHA Home HealthCare (VHA) has offered since 1925. With over 3000 diverse health care professionals serving clients in eight Home and...

  • Intake Coordinator

    7 days ago

    Toronto, Ontario, Canada Q Medical Full time

    Position: Intake CoordinatorReporting to: Director of OperationsLocation: Q Medical Clinic (North York)About Q Medical:Q Medical is a provider of independent medical assessment services dealing with motor vehicle accidents in Ontario. With medical expertise across every specialty and discipline, a roster of leading physicians, and a thorough understanding of...

  • Full Time Intake Worker

    1 week ago

    Toronto, Ontario, Canada Salvation Army Full time

    Description - KEY RESPONSIBILITIES: Handles intake interviews, orientation and evaluation of residents' understanding of house rules, ensures ongoing enforcement of policies, which may include client discipline Monitors residents' daily activities and is available for their personal, practical and morale support Accurately records day-to-day happenings;...

  • Full Time Intake Worker – Nights

    1 week ago

    Toronto, Ontario, Canada The Salvation Army Full time

    Description - KEY RESPONSIBILITIES: Handles intake interviews, orientation and evaluation of residents' understanding of house rules, ensures ongoing enforcement of policies, which may include client discipline Monitors residents' daily activities and is available for their personal, practical and morale support Accurately records day-to-day...

  • Intake Support

    7 days ago

    Toronto, Ontario, Canada Springboard Clinic Full time

    About Springboard ClinicAt Springboard Clinic, we are making an impactful difference in the lives of individuals of all ages living with mental health, learning and attention challenges through our services. We are an innovative mental health clinic with a vision to transform the world's acceptance of diverse ways of thinking and ensure everyone with ADHD...

  • Intake Coordinator/administrative Assistant

    1 week ago

    Toronto, Ontario, Canada Breakaway Community Services Full time

    JOB POSTINGPOSITION TITLE:Intake Coordinator/Administrative AssistantSTATUS: Full Time Maternity Leave Contract 12 months (with possible extension)REPORTS TO:Business Manager HRS/WEEK:35POSTING DATE:February 1st 2024 CLOSING DATE:February 14th 2024SALARY RATE:$ $35.55/hourBreakaway Community Services is a multifunction treatment agency that provides a range...

  • Intake Support

    1 week ago

    Toronto, Ontario, Canada Springboard Clinic Full time

    About Springboard ClinicAt Springboard Clinic, we are making an impactful difference in the lives of individuals of all ages living with mental health, learning and attention challenges through our services. We are an innovative mental health clinic with a vision to transform the world's acceptance of diverse ways of thinking and ensure everyone with ADHD...

  • Street Outreach Worker

    1 week ago

    Toronto, Ontario, Canada City of Toronto Full time

    Job ID: 35265Job Category:Community& Social ServicesDivision & Section:Shelter, Support & Housing Admin, SSHA Homelessness Init & Prevention SvcsWork Location:51 Lisgar Street, Toronto, M6J 0B9 (SSHA - Streets to Homes Office)Job Type & Duration:Part-time, Part-Time, OngoingHourly Rate and Wage Grade:$ $35.83, TPS426, Wage Grade 8Shift Information: On an "as...

  • Client Service Representative& Intake and Access

    7 days ago

    Toronto, Ontario, Canada The Salvation Army Toronto Grace Health Centre Full time

    Career Opportunity:_Client Service Representative& Intake and Access Specialist_Full TimeMonday to Friday 7 am to 3 pmThe Toronto Grace Health Centre (TGHC) provides, specialized care to those individuals who require Complex Continuing Care, Post-Acute Care Rehabilitation, Transitional care and Palliative Care services. The care and services provided at TGHC...

  • Clinical Intake Coordinator

    7 days ago

    Toronto, Ontario, Canada University Health Network Full time

    Clinical Intake CoordinatorJob Posting #: 926374Union : Non-UnionSite: Toronto General HospitalDepartment: Eating Disorders ProgramReports to: Sr. Clinical ManagerHours: 37.5 hours per weekSalary: $ hourlyStatus: Permanent Full TimePosted Date: November 9,2023Closing Date: November 23, 2023The University Health Network, where "above all else the needs of...

  • Administrative Assistant, Intake Branch

    7 days ago

    Toronto, Ontario, Canada The Children's Aid Society of Toronto Full time

    POSITIONADMINISTRATIVE ASSISTANT, INTAKE BRANCH(WORKING HOURS:7:30am-3:30pm) This position performs administrative support functions for the Intake Branch.MAJOR RESPONSIBILITIESScreens and responds to general telephone inquiries from the public, clients, suppliers, staff and external agency representatives. Relays messages, records details and refers to...

  • Holistic Intake and System Navigation Counsellor

    1 week ago

    Toronto, Ontario, Canada TNO – THE NEIGHBOURHOOD ORGANIZATION Full time

    Holistic Intake and System Navigation Counsellor TNO - The Neighbourhood Organization (TNO) is a well-established community-based social and health service agency providing a wide range of programs and services supporting low-income and newcomer communities across Ontario and sometimes across different provinces through online services and referrals. We...

  • Clinical Intake Coordinator

    7 days ago

    Toronto, Ontario, Canada University Health Network Full time

    Full-time Department: Center for Mental HealthCompany Description: The University Health Network, where "above all else the needs of patients come first", encompasses Toronto General Hospital, Toronto Western Hospital, Princess Margaret Cancer Centre, Toronto Rehabilitation Institute and the Michener Institute of Education. The breadth of research, the...

  • 23-037 Access Worker

    7 days ago

    Toronto, Ontario, Canada SickKids CCMH Full time

    JOB OPPORTUNITYPOSITION:Access WorkerPROGRAM:Mental Health Access ProgramPOSITION DETAILS:Full time-1 year contract, 1.0 FTECOMPETITION:23-037The Garry Hurvitz Centre for Community Mental Health at SickKids (CCMH at SickKids) is a child and youth mental health centre integrated with The Hospital for Sick Children (SickKids). CCMH at SickKids is undertaking...

  • Social Worker

    7 days ago

    Toronto, Ontario, Canada Jewish Family and Child Service Full time

    Social Worker Intake/Poverty Reduction Counselling12 Month ContractAbout The Agency Jewish Family and Child Service is a multiservice, clientcentered, family service agency and a Children's Aid Society. We support the healthy development of individuals, children, families, and communities through prevention, protection, counselling, and education and...