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user support technician
1 week ago
- Education: College, CEGEP or other non-university certificate or diploma from a program of 3 months to less than 1 year
- Experience: 1 year to less than 2 yearsTasks
- Give access to computer networks
- Report on the performance of computer systems and networks
- Respond to users experiencing difficulties with computer
- Consult user guides, technical manuals and other documents to research and implement solutions
- Provide advice and training to users in response to identified difficulties
- Collect, organize and maintain a problems and solutions log for use by other technical support analysts
- Provide business systems, network and Internet support to users in response to identified difficultiesWork conditions and physical capabilities
- Tight deadlinesPersonal suitability
- Client focusSupport for newcomers and refugees
- Supports newcomers and/or refugees with foreign credential recognitionSupport for Indigenous people
- Provides cultural competency training and/or awareness training to all employees to create a welcoming work environment for Indigenous workers
- Work Term: Permanent
- Work Language: English
- Hours: 35 hours per week
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User Support Technician
1 week ago
Edmonton, Alberta, Canada Edmonton Tech Support Inc Full timeEducation: College, CEGEP or other non-university certificate or diploma from a program of 3 months to less than 1 year Experience: 1 year to less than 2 yearsTasks: Communicate electronically and in person with computer users experiencing difficulties to determine and document problems experienced Consult user guides, technical manuals and other documents...
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User Support Technician
1 week ago
Edmonton, Alberta, Canada Edmonton Tech Support Inc Full timeEducation: College, CEGEP or other non-university certificate or diploma from a program of 3 months to less than 1 year Experience: 1 year to less than 2 yearsTasks: Respond to users experiencing difficulties with computer Consult user guides, technical manuals and other documents to research and implement solutions Provide advice and training to users in...
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user support technician
1 week ago
Edmonton, Alberta, Canada J S Trucking Ltd. Full timeEducation: College/CEGEPExperience: 2 years to less than 3 yearsTasksRespond to users experiencing difficulties with computerConsult user guides, technical manuals and other documents to research and implement solutionsProvide advice and training to users in response to identified difficultiesCollect, organize and maintain a problems and solutions log for...
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user support technician
1 week ago
Edmonton, Alberta, Canada AVaaS Inc. Full timeEducation: Bachelor's degreeExperience: 3 years to less than 5 yearsTasksRespond to users experiencing difficulties with computerConsult user guides, technical manuals and other documents to research and implement solutionsProvide advice and training to users in response to identified difficultiesCollect, organize and maintain a problems and solutions log...
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user support technician
1 week ago
Edmonton, Alberta, Canada AVaaS Inc. Full timeEducation: Expérience: EducationBachelor's degreeTasksRespond to users experiencing difficulties with computerConsult user guides, technical manuals and other documents to research and implement solutionsProvide advice and training to users in response to identified difficultiesCollect, organize and maintain a problems and solutions log for use by other...
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User Support Technician
1 week ago
Edmonton, Alberta, Canada Tamarack Freight LTD Full timeEducation: Bachelor's degree Experience: 1 year to less than 2 yearsTasks: Communicate electronically and in person with computer users experiencing difficulties to determine and document problems experienced Consult user guides, technical manuals and other documents to research and implement solutions Provide advice and training to users in response to...
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user support technician
1 week ago
Edmonton, Alberta, Canada 2164808 Alberta Ltd. Full timeEducation: College/CEGEPExperience: 1 year to less than 2 yearsTasksProvide access to computer networksReport on the performance of computer systems and networksAssist users facing difficulties with computersRefer to user guides, technical manuals, and other documents to investigate and implement solutionsOffer advice and training to users to address...
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user support technician
1 week ago
Edmonton, Alberta, Canada ERA KITCHENS LTD Full timeEducation: Expérience: EducationCollege/CEGEPTasksRespond to users experiencing difficulties with computerConsult user guides, technical manuals and other documents to research and implement solutionsProvide advice and training to users in response to identified difficultiesCollect, organize and maintain a problems and solutions log for use by other...
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user support technician
1 week ago
Edmonton, Alberta, Canada Richie It Solutions Inc Full timeEducation: College/CEGEPExperience: 1 year to less than 2 yearsTasksReport on the performance of computer systems and networksRespond to users experiencing difficulties with computerConsult user guides, technical manuals and other documents to research and implement solutionsProvide advice and training to users in response to identified difficultiesCollect,...
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user support technician
1 week ago
Edmonton, Alberta, Canada LOMAS MEDIA GROUP LTD. Full timeEducation: College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 yearsExperience: 1 year to less than 2 yearsTasksRespond to users experiencing difficulties with computerConsult user guides, technical manuals and other documents to research and implement solutionsProvide advice and training to users in response to...
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user support technician
1 week ago
Edmonton, Alberta, Canada Leena Instruments Full timeEducation: Expérience: EducationCollege, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 yearsTasksRespond to users experiencing difficulties with computerConsult user guides, technical manuals and other documents to research and implement solutionsProvide advice and training to users in response to identified...
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User Support Technician
1 week ago
Edmonton, Alberta, Canada ERA KITCHENS LTD Full timeEducation: Expérience:Education: College/CEGEPTasks: Respond to users experiencing difficulties with computer Consult user guides, technical manuals and other documents to research and implement solutions Provide advice and training to users in response to identified difficulties Collect, organize and maintain a problems and solutions log for use by other...
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User Support Technician
1 week ago
Edmonton, Alberta, Canada Fix My Phone Full timeEducation: Secondary (high) school graduation certificate Experience: 1 year to less than 2 yearsTasks: Communicate electronically and in person with computer users experiencing difficulties to determine and document problems experienced Consult user guides, technical manuals and other documents to research and implement solutions Provide advice and training...
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user support technician
1 week ago
Edmonton, Alberta, Canada 2164808 Alberta Ltd. Full timeEducationCollege/CEGEPTasksGive access to computer networksReport on the performance of computer systems and networksAssist users facing computer issuesRefer to user guides and technical manuals for solutionsOffer guidance and training to users for identified issuesMaintain a log of problems and solutionsParticipate in software redesignSupervise technical...
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user support technician
1 week ago
Edmonton, Alberta, Canada THARV TECH LTD Full timeEducation: Bachelor's degreeExperience: 2 years to less than 3 years or equivalent experienceWork settingOffice buildingTasksRespond to users experiencing difficulties with computerConsult user guides, technical manuals and other documents to research and implement solutionsProvide advice and training to users in response to identified difficultiesCollect,...
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user support technician
1 week ago
Edmonton, Alberta, Canada Redline Heavy Truck Parts & Repair Ltd Full timeEducation: College/CEGEPExperience: 1 year to less than 2 yearsTasksRespond to users experiencing difficulties with computerConsult user guides, technical manuals and other documents to research and implement solutionsCollect, organize and maintain a problems and solutions log for use by other technical support analystsProvide business systems, network and...
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user support technician
1 week ago
Edmonton, Alberta, Canada BuMaxx Group Full timeEducation: College, CEGEP or other non-university certificate or diploma from a program of 3 months to less than 1 yearExperience: 1 year to less than 2 yearsTasksRespond to users experiencing difficulties with computerProvide advice and training to users in response to identified difficultiesCollect, organize and maintain a problems and solutions log for...
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user support technician
1 week ago
Edmonton, Alberta, Canada THARV TECH LTD Full timeEducation: Expérience: EducationBachelor's degree or equivalent experienceWork settingOffice buildingTasksRespond to users experiencing difficulties with computerConsult user guides, technical manuals and other documents to research and implement solutionsProvide advice and training to users in response to identified difficultiesCollect, organize and...
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User Support Technician
1 week ago
Edmonton, Alberta, Canada Grizzly Trucks Full timeEducation: College/CEGEP Experience: Experience an assetTasks: Communicate electronically and in person with computer users experiencing difficulties to determine and document problems experienced Consult user guides, technical manuals and other documents to research and implement solutions Provide advice and training to users in response to identified...
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user support technician
1 week ago
Edmonton, Alberta, Canada CANUS ADVISORS LTD. Full timeEducation: Expérience: EducationBachelor's degreeAsset languagesHindiTasksRespond to users experiencing difficulties with computerConsult user guides, technical manuals and other documents to research and implement solutionsProvide advice and training to users in response to identified difficultiesCollect, organize and maintain a problems and solutions log...