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Associate Director, IT Service Management
4 months ago
Dawson College adheres to an equal access employment program and, as such, encourages women, Indigenous peoples, visible and ethnic minorities, and persons with disabilities to apply.
Located in a heritage site, a building constructed in 1908, home to 10,000 students and 2,000 faculty and staff, Dawson College provides an enriching, vibrant, and stimulating work environment.
With the widest variety of program choices among English language colleges, the College reflects Montreal's unique character by virtue of the diversity of its students, staff and faculty.
Dawson is a leader in sustainability practices in the education network.
As a public sector institution, Dawson offers its employees generous working conditions and benefits and an opportunity to contribute to the future of our society.
~ Health and Dental Insurance
~13 statutory holidays and 6 weeks of vacation
~ Access to College courses
*as per the «Règlement déterminant certaines conditions de travail des cadres des collèges d'enseignement général et professionnel»
Under the authority of the Director of Information Systems and Technology, the Associate Director, IT Solutions works with all areas of the College to identify needs and propose IT solutions, with an emphasis on processes related to student information.
S/he manages hardware, software and human resources necessary to carry out the analysis, design, implementation and deployment of the solutions.
Meet stakeholders to understand their needs and propose solutions in accordance to the College directions and requirements.- Manage a team of five analysts and six technicians to conceive and deploy solutions and provide thirdlevel support to these solutions.
- Oversee, or if needed, directly manage projects and ensure their timely delivery
- Ensure proper documentation and training for the new solutions are provided
- Ensure the Enterprise Resource Planning software, including the student information system, work properly and meet evolving users' needs
- Actively participate in the establishment of IST priorities and planning
- Work in close cooperation with the Associate Director, IT Operations in order to ensure efficient overall IT operations
- Act as a designated Coordonnateur organisationnel des mesures de sécurité de l'information (COMSI) to the Ministry of Cybersecurity and Digital Transformation (MCN)
- Perform other duties as required by the Director of Information Systems and Technology
Length of the contract :
An undergraduate degree in an appropriate specialization and six (6) years relevant experience.
Advanced level of communication in both English and French
- Relevant experience should include developing, implementing and operating computer systems
- Must possess proven human relations and mentoring skills including those necessary for team management
- Preferred candidates will have a handson approach to management and an understanding, or the ability to adapt to the needs of an academic environment
Required Tests :
If your work experience has changed since your last visit, be sure to attach an updated resume.
Candidates will receive an email confirmation when submitting their application online.
We thank all applicants for their interest in Dawson College, but only those selected for an interview will be contacted.
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