Treatment Coordinator

2 weeks ago


Toronto, Ontario, Canada dentalcorp Canada Full time

About Us:

Endodontic Specialists has been proudly serving the Greater Toronto Area for years. Our team of seven endodontists, including Dr. Philip Shedletsky, Dr. Gary Glassman, Dr. Glen Partnoy & Dr.

Adam Grossman, have brought in world-class knowledge, cutting-edge technology, and extensive experience that have ultimately enabled us to concentrate our efforts in becoming leaders in Endodontics.

We provide a wide variety of endodontic services. Everyday, our team delivers quality care while providing our patients with a warm and friendly environment.

Our practice is conveniently located at 1235 Bay Street in Toronto's vibrant & chic Yorkville neighbourhood. We are easily accessible by TTC at Bay St. & Bloor-Yonge stations.



Schedule:
Full-time

Monday-Friday (7:30-5:30)

Saturday (7:30-2:00) - one (1) to two (2) per month

Benefits of Joining Our Team:

  • Competitive compensation
  • Total rewards package that offers discounts on many services and activities including an exclusive corporate gym membership program; reduced rates on home and auto insurance; unlimited access to a variety of discounted entertainment, hotels, products, services and so much more
  • Employee and Family Assistance Program (EFAP) that connects team members and their families with complimentary, confidential, shortterm counseling and advisory services
  • Career development to grow and evolve as a dental professional on your individual career path, including access to industryleading continuing education
  • Attend social and CE events to network with dental professionals in your community
  • Worklife balance and flexibility
  • Access to modernized technology to provide optimal oral care to patients

Responsibilities

  • Greet and assist patients as they arrive; ensure a lasting positive impression
  • Optimizing Specialists schedule to ensure patients are scheduled appropriately and efficiently
  • Effectively manage and accurately maintain the patient database
  • Manage patient calls and inquiries about appointments, confirmations, amendments and cancellations
  • Process referral letters and other patient correspondence upon receipt from provider; manage and file all patient records and charts
  • Encourage patient acceptance of the dental treatment plan by meeting their needs, answering questions and creating value for the proposed treatment
  • Present treatment options, review payment plans, answer questions and overcome objections to motivate patients to case acceptance
  • Build strong relationships with patients and our referring dentists to ensure trust and loyalty

About You

  • Previous clinical experience as a Treatment/Scheduling Coordinator is preferred
  • Keen working knowledge of Abeldent Practice Management Software is required
  • Knowledge and understanding of oral treatment plans and ability to educate patients
  • Strong customer service experience
  • Detail oriented

Job Types:
Full-time, Permanent

Schedule:

  • 10 hour shift
  • Monday to Friday
  • Weekends as needed

Ability to commute/relocate:

  • Toronto, ON: reliably commute or plan to relocate before starting work (required)

Experience:

Dental Admin: 3 years (required)

  • AbelDent: 3 years (required)

Work Location:
In person

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