Treatment Centre Manager

2 weeks ago

Toronto, Ontario, Canada Renascent Full time

About Renascent:

Renascent is an accredited leader in the addiction treatment field, with a legacy of serving people impacted by substance addiction for over 50 years.

As a charitable health care organization, Renascent is committed to the values of compassion, respect, and empathy, as well as evidenced-based approaches and continuous improvement.

Renascent addiction treatment programs provide person-centered care within an abstinence-based model, integrating 12 step facilitation with current best practice clinical approaches.

Due to the impact of addiction on families, specialized programs and support are also offered for loved ones and family members, including children.

About the position:

You are passionate about leading teams and helping people with complex addiction and mental health challenges stabilize and build recovery.

Reporting to the Associate Director of Programs, the Manager of Graham Munro Treatment Centre leads and oversees an intensive live-in addiction treatment program for women.

Aligned with Renascent's values of person-centered care, and high quality, evidence-based treatment, the Manager is an integral member of the Leadership team and works collaboratively to promote continuous quality improvement and excellent treatment and care.

Key Responsibilities:

  • Lead Graham Munro team in the delivery of compassionate, therapeutic and person-centered care and experience for clients and family members.
  • Manage, supervise and support Addiction Counsellors, Psychotherapists and other staff, in all aspects of interacting with clients, volunteers, family members and community partners.
  • Provide structured, individual clinical supervision to the counselling team.
  • Foster respectful, inclusive team environment, modelling transparent team dynamics and non-confrontational and objective conflict resolution.
  • Initiate and guide team, program and professional development activities.
  • Oversee the collection, validation and reporting of program metrics to support Quality Improvement and research initiatives.
  • Manage, supervise and monitor workload of cooks and kitchen functions.
  • Ensure client care, program delivery, record keeping and consultative activities are carried out in accordance with Renascent program guidelines.
  • Interact with other areas of the organization with respect to policy development and adherence, fundraising, promotional activities, and managing third party reporting.
  • Collaborate with the Associate Director of Programs, other Program Managers and Client Care Access and Engagement Team to ensure consistent, effective and equitable program delivery and client care across the organization.
  • Manage all administrative activities within the Centre, including liaising with outside vendors and maintenance workers.
  • Be accountable for the budgetary spending of all activities within the Centre.
  • Continually promote the positive image of Renascent with clients, volunteers, family members, donors and the community.
  • Provide on-call consultation support to team
Qualifications:

  • Registration or certification in good standing with a relevant college/association for mental health, addictions, social work or social service.
  • Degree or Diploma in Addictions, Psychology, Social Work or a related field of study; Master's level is preferred.
  • Eight or more years of experience providing direct client care in addictions, mental health or social service setting.
  • Four or more years of people management experience in clinical team settings.
  • Experience in managing a treatment center or responsibility for managing a program or department.
  • Strong leadership and team building skills.
  • Strong problem solving and dispute resolution skills.
  • The ability to multi-task and manage a wide variety of issues on a daily basis.
  • Strong organizational and administrative skills.
  • Extensive knowledge, understanding and experience with addiction.
Submitting an Application :

Interested applicants are invited to apply on or before June 28th, 2024 . Including a cover letter in your application package is strongly encouraged.

Contact email address:

Renascent wishes to thank all individuals who apply for this position, however, only applicants who are selected for an interview will be contacted.

Renascent is committed to creating a diverse environment and is proud to be an equal opportunity employer. If you require accommodation in order to participate in the recruitment process, please email us.
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