Dispatcher

1 week ago


Hamilton, Ontario, Canada Stephenson's Rental Services Full time

Who we are


Stephenson's Rental Services is a success story spanning over 65 years and 500 employees looking to expand our team with
diverse and
talented individuals.

We believe that simplicity is the key to unlocking greatness, and we push past obstacles that help you be your best.

We live our values through
Respect, Passion, Simplicity, Progressive Thinking and a
Family Focus.

Why we're thriving


We're successful because we recognize that we are accountable to our employees, and they are at the heart of who we are.

At Stephenson's Rentals, we
invest in the skills you have today and
support you in exploring your
growth through training, career development, and internal hiring.

Over 25% of our staff Canada wide have been with us for over 10 years, and we are extremely proud to provide our
unwavering commitment to becoming your destination employer.


How you'll contribute
As one of our
Dispatchers, you'll play a key role coordinating the movement of our truck fleet through:

  • Using our software and dispatching our truck fleet throughout Southwestern Ontario to various client and internal sites, fulfilling requests for Heavy/Medium Construction Equipment, Heating Equipment, and Scaffold/Temporary Fencing products
  • Using our Rental Management System to process delivery and pick up orders for clients and internal sites
  • Communicating delayed orders, partial pickup or equipment setup with customers
  • Ensuring all trucks have accurate inventory counts, preventing stockouts and maximizing efficiency
  • Cultivating strong relationships across the organization and with our client partners by providing an excellent level of service
  • Writing and closing contracts, invoicing equipment pickup's, and making outbound calls to our clients
  • Summarizing and reporting daily productivity to your supervisor
  • Arranging fleet maintenance and service
  • Adhering to and promoting our Company Safety Policies, including wearing all required PPE
  • Completing other administrative duties as assigned

What we're looking for

  • High School Diploma or equivalent
  • Strong computer and MS Office proficiency. Prior experience using DSI and Axiom Rental Management systems is a bonus
  • Exceptional communication and customer service skills, effectively able to deal with internal staff and clients
  • Able to multitask and work effectively in a fastpaced team environment

Helping YOU Win
While you are doing what you're best at for us, we work to
support you through:

  • Competitive hourly wages with bonus opportunities
  • Paid time off
  • Extended health care, dental and vision care after 3 months
  • Guaranteed 42.5 hours per week, with overtime availability
  • Annual uniform and PPE allowance
  • Life insurance and RRSP matching
  • Discounted gym membership and exclusive store discounts
  • Internal career development, mentorship, and apprenticeship options

Job Types:
Full-time, Permanent

Salary:
$24.00-$26.00 per hour

Benefits:

  • Company car
  • Dental care
  • Onsite parking
  • Paid time off
  • RRSP match
  • Store discount
  • Vision care

Flexible Language Requirement:

  • French not required

Schedule:

  • Day shift
  • Monday to Friday

Supplemental pay types:

  • Bonus pay

Work Location:
One location
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