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Fixed Operations Manager

3 months ago

Kingston, Ontario, Canada Petrie Ford Full time

About Us:

Petrie Ford Sales (Kingston) Ltd., is a leading automotive company committed to delivering exceptional service and quality to our customers.

We take pride in our dynamic work environment and are dedicated to fostering a culture of innovation and collaboration.

Responsibilities:

  • Manage and lead the service and parts departments, including staff supervision, training, and performance evaluations.
  • Develop and implement strategies to optimize departmental efficiency, productivity, and profitability.
  • Monitor and analyze key performance indicators (KPIs) to identify areas for improvement and implement corrective actions.
  • Ensure excellent customer service by maintaining high standards of quality and timeliness in service and parts delivery.
  • Collaborate with other departments to streamline processes and enhance overall organizational performance.
  • Develop and maintain relationships with key vendors and suppliers.
  • Stay abreast of industry trends, technological advancements, and best practices to ensure the service and parts departments remain competitive.

Qualifications:

  • Bachelor's degree in Business Administration, Automotive Management, or a related field (or equivalent work experience).
  • Proven experience in a managerial role within the automotive service or parts industry.
  • Strong leadership and team management skills.
  • Excellent organizational and problemsolving abilities.
  • Demonstrated ability to drive process improvements and achieve business goals.
  • Knowledge of industry regulations and compliance requirements.
  • Effective communication and interpersonal skills.

Benefits:
Health insurance, Dental Insurance, Life insurance, professional development opportunities, etc.