Application Analyst

1 week ago

Mississauga, Ontario, Canada CANADA CARTAGE Full time

Why you'll love Canada Cartage


An iconic Canadian company with over 100 years of helping companies grow and succeed in Canada, we provide national dedicated fleet solutions, general freight services, managed transportation, fulfillment & distribution, and home delivery.

With a national network of terminals, cross-docks, and distribution centers, we are one of Canada's largest and most trusted supply chain service providers.

Driven to exceed customer expectations, and supported by technology and innovation, we bring simplicity to complex logistics challenges.


We work with intelligent and focused leaders who are driven to create an outstanding customer experience in partnership with Canadian leading brands.

Canada Cartage is deep rooted in family values with an entrepreneurial culture where ideas are welcomed, growth is fostered and high performance is championed.

A recognized thought leader and founded in 1914, Canada Cartage dominates the industry by delivering innovative fleet solutions.

Position Summary

Location:
Mississauga

Schedule:
Mon-Fri, 40 hours

  • Weekend and afterhours support is required based on production issues and project timelines
  • Flexibility to travel between multiple facilities within Canada for project rollouts

What you will do

Application Support

  • Assist other internal teams such as the Service Desk, Infrastructure Team or EDI Team with troubleshooting and technical support of related issues.
  • Perform root cause analysis to determine the cause of recurring issues and either fix or provide recommendations toward solutions.
  • Continually drive improvements within the support processes by identifying opportunities for automation or simplifying processes.

On-Site Support/Travel

  • Some travel required on a per project basis to CCS facilities within Canada
  • Support the warehouse RF & handheld equipment: administration, upkeep, refresh and training.
  • Coordinate support of local printing, desktop and network systems. This will involve working in tandem with vendors or the IT Infrastructure & Security team.
  • Provide deskside assistance and triage issues before they are raised with central/corporate IT.
  • Support the IT Infrastructure & Security team on issues or initiatives where they require physical presence at the warehouse

Coordination of IT deliverables for small to large sized projects

  • Define scope, deliverables, success criteria and work breakdown structure for projects with management and stakeholders.
  • Elicit and document requirements for system and process changes through interviews, discussions and review of systems or documentation.
  • Use analytical skills and knowledge of systems and processes to critically evaluate information gathered from multiple sources (as sampled above), reconcile conflicts, identify gaps, perform root cause analysis, suggest improvements and arrive at value driven solutions.
  • Proactively develop, direct and monitor the progress on a project by managing the plan, tasks and resources.
  • Manage changes to scope associated with the project in a timely and suitable manner. Group changes into releases and manage expectations of stakeholders.

Subject Matter Expertise & Analysis

  • Review incoming IT Work Requests to understand the need, translate the business needs into technical requirements, and provide feedback into the project's Solution/Design phases.
  • Prepare training documentation/SOPs and train both users and other trainers on system use.
  • Mentor L1 staff or Super Users within the Business departments on activities they support in the systems.

Relationships & Communication

  • Use effective communication and listening skills with internal customers, external customers, vendors, and team members within the IT department while troubleshooting system issues.
  • Be flexible and astute in tailoring communication to different audiences

Example:
Technical/vendor vs every day users and customers

  • Build and maintain strong relationships with key daytoday users of the system such that you can reinforce proper use of the system and become a change agent during project rollouts.
  • Form relationships with the leadership of CCLS as appropriate to promote further understanding and appreciation of the systems in place.
  • Manage the relationship with the Application vendors. This will involve routine touchpoints to ensure open issues are being addressed promptly and escalated for further attention as required

What You'll Bring

Must haves:

  • Sound Analytical skills developed over 5+ years working in the capacity of an Application Support Analyst, Business Analyst or related roles.
  • Experience working within the Supply Chain along with a good understanding of the business lifecycle managed within the Applications supporting it.
  • Proficient within Warehouse Management Systems integrated with picking and shipping technologies.
  • Excellent communication skills (written, verbal, listening and pr

  • Application Support Analyst

    1 week ago

    Mississauga, Ontario, Canada Dexian Full time

    Role:Application Support Analyst Locations: Mississauga, ON 5-7 years of strong Application production support experience in the financial industry ~ Experience using call/ticketing software. ~ Experience with Linux and Unix ~ UNIX shell scripting and Python / PERL. ~ Strong knowledge of Microsoft based operating systems. ~ Experience using/troubleshooting...

  • Application Support Analyst

    1 week ago

    Mississauga, Ontario, Canada Dexian Full time

    Role: Application Support AnalystLocations: Mississauga, ONDuration: 12+ Months (Possible Extension)Responsibilities:5-7 years of strong Application production support experience in the financial industryExperience using call/ticketing software.Experience with Linux and UnixAutosys will be of added advantage.UNIX shell scripting and Python / PERL.Strong...

  • Information Technology Application Analyst

    1 week ago

    Mississauga, Ontario, Canada Canada Cartage Full time

    Application Analyst IT Why you'll love Canada Cartage An iconic Canadian company with over 100 years of helping companies grow and succeed in Canada, we provide national dedicated fleet solutions, general freight services, managed transportation, fulfillment & distribution, and home delivery.

  • Application Support Analyst

    1 week ago

    Mississauga, Ontario, Canada Dexian Full time

    Role:Application Support Analyst Locations: Mississauga, ONDuration: 12+ Months (Possible Extension)Responsibilities: 5-7 years of strong Application production support experience in the financial industryExperience using call/ticketing software.Experience with Linux and UnixAutosys will be of added advantage.UNIX shell scripting and Python / PERL.Strong...

  • Applications Support Technology Lead Analyst

    1 week ago

    Mississauga, Ontario, Canada Citi Full time

    Responsibilities: The Apps Support Tech Lead Analyst is responsible to partner with multiple technology teams to ensure appropriate integration of functions to meet goals; identify and define necessary system enhancements; analyze existing system logic, identify problems; and recommend and implements solutions. Provides expertise in area and an advanced...

  • application support analyst

    1 week ago

    Mississauga, Ontario, Canada MeridianTech Consulting Inc Full time

    Education: Expérience: EducationSecondary (high) school graduation certificateWork settingConsulting firmTasksReport on the performance of computer systems and networksRespond to users experiencing difficulties with computerConsult user guides, technical manuals and other documents to research and implement solutionsProvide advice and training to users in...

  • Application Development Senior Analyst

    1 week ago

    Mississauga, Ontario, Canada Citigroup Inc. Full time

    The Applications Development Senior Programmer Analyst is an intermediate level position responsible for participation in the establishment and implementation of new or revised application systems and programs in coordination with the Technology team. The overall objective of this role is to contribute to applications systems analysis and programming...

  • Senior Application System Analyst

    1 week ago

    Mississauga, Ontario, Canada Jace Holdings Ltd. Full time

    Press Tab to Move to Skip to Content Link Select how often (in days) to receive an alert: Select how often (in days) to receive an alert: Job Category:Technology Solutions - Store SystemsTravel Requirements:0 - 10%Job Type:Full-TimeCity: Stellarton / Calgary / MississaugaLocation: Foord St. OfficePostal Code: B0K 1S0Our family of 131,000 employees and...

  • Information Technology Application Analyst

    1 week ago

    Mississauga, Ontario, Canada Canada Cartage Full time

    Application Analyst - IT Why you'll love Canada CartageAn iconic Canadian company with over 100 years of helping companies grow and succeed in Canada, we provide national dedicated fleet solutions, general freight services, managed transportation, fulfillment & distribution, and home delivery. With a national network of terminals, cross-docks, and...

  • Information Technology Application Analyst

    1 week ago

    Mississauga, Ontario, Canada Canada Cartage Full time

    Application Analyst - ITWhy you'll love Canada CartageAn iconic Canadian company with over 100 years of helping companies grow and succeed in Canada, we provide national dedicated fleet solutions, general freight services, managed transportation, fulfillment & distribution, and home delivery. With a national network of terminals, cross-docks, and...

  • Application Support Systems Analyst

    1 week ago

    Mississauga, Ontario, Canada goeasy Full time

    If you are looking to join one of Canada's fastest growing companies, goeasy Ltd. is the place for you Certified as a Great Place to Work, recognized among Canada's Most Admired Corporate Cultures, GTA's Top 100 Employers, one of Canada's Top 50 Fintechs, North America's Most Engaged Workplaces, and placed on the 2022 Report on Business Women Lead Here list,...

  • Application Support Systems Analyst

    2 weeks ago

    Mississauga, Ontario, Canada goeasy Full time

    If you are looking to join one of Canada's fastest growing companies, goeasy Ltd. is the place for you Certified as a Great Place to Work, recognized among Canada's Most Admired Corporate Cultures, GTA's Top 100 Employers, one of Canada's Top 50 Fintechs, North America's Most Engaged Workplaces, and placed on the 2022 Report on Business Women Lead Here list,...

  • Application Support Analyst

    1 week ago

    Mississauga, Ontario, Canada LRI Invest S.A. Full time

    Location: Mississauga, ON, CanadaDate Posted: Mar 10, 2023Description The Apex Group was established in Bermuda in 2003 and is now one of the world's largest fund administration and middle office solutions providers. Apex has continually improved and evolved its product suite by surrounding these core administrative services with additional products spanning...

  • Application Production Support Analyst

    1 week ago

    Mississauga, Ontario, Canada Citi Full time

    Responsibilities:- The Application Support Analyst provides technical and business support for users of Citi Applications. This includes providing quick resolutions to app issues, driving stability, efficiency and effectiveness improvements to help us and the business succeed.:- Start of day checks, continuous monitoring, and regional handover.:- Perform...

  • Application Support Analyst

    1 week ago

    Mississauga, Ontario, Canada Alectra Utilities Full time

    The OpportunityJob Posting Number: Position:Application Support AnalystLocation:Mississauga (Derry)Reports to:Supervisor, IT Support ServicesBusiness Unit:Digital & InnovationDivision:Information TechnologyHours per Week:35Rate of Pay:As per the Collective AgreementNumber of Openings:1Union:PWUOpenFebruary 8, 2024CloseFebruary 22, 2024Position...

  • Ryc- Applications Support Analyst

    1 week ago

    Mississauga, Ontario, Canada Citi Full time

    The Applications Support Analyst - Rates Data is a developing professional role. Deals with most problems independently and has some latitude to solve complex problems. Integrates in-depth specialty area knowledge with a solid understanding of industry standards and practices. Good understanding of how the team and area integrate with others in accomplishing...

  • (2024-06-04) Application Support Analyst

    1 week ago

    Mississauga, Ontario, Canada Dexian Full time

    Role: Application Support AnalystLocations: Mississauga, ONDuration: 12+ Months (Possible Extension)Responsibilities: 57 years of strong Application production support experience in the financial industry Experience using call/ticketing software. Experience with Linux and Unix Autosys will be of added advantage. UNIX shell scripting and Python / PERL. Strong...

  • Applications Support Technology Lead Analyst- Hybrid

    1 week ago

    Mississauga, Ontario, Canada Citi Full time

    Key Responsibilities: The Apps Support Tech Lead Analyst is responsible to partner with multiple technology teams to ensure appropriate integration of functions to meet goals; identify and define necessary system enhancements; analyze existing system logic, identify problems; and recommend and implements solutions. Partners with multiple technology areas and...

  • Applications Development Technology Lead Analyst

    1 week ago

    Mississauga, Ontario, Canada Citi Full time

    Applications Development Technology Lead Analyst with 7+ years of experience and strong front and back-end development abilities using Java 8, Angular8, HTML and CSS, Dockers & Kubernetes. Should be able to work independently and guide/mentor other team members, must have good communication skills.**:Job Background/context:- The position is based in...

  • Application Developer

    1 week ago

    Mississauga, Ontario, Canada Teranet Inc. Full time

    Application DeveloperWho We AreTeranet is Canada's leader in the delivery and transformation of statutory registry services with extensive expertise in land and commercial registries. We also market insightful property and data solutions, as well as practice management automation to thousands of customers in the real estate, financial services, government,...