CyberArck Support Engineer
2 weeks ago
The Americas Infrastructure Security team ensures that processes / measures implemented by the group in the area of IT security and operational risks.
In addition to supporting security application within the Americas region, we also provide "Follow the sun support" across the Americas region and globally (Paris, Asia, etc.).
The position based in Montreal is focusing mainly on CyberArk and FTS, the candidate will also contribute to the security topics by providing security expertise for the Group.
WHAT WILL BE YOUR DAY-TO-DAY?
Main Responsibilities:
CyberArk Support
- Responsible for L1 & L2 globally as part of the Follow The Sun Support (Paris, Asia and Americas).
- Responsible for onboarding new applications on the Americas platform.
- Automation of various onboarding and support tasks using scripts and/or other tools.
- Responsible for implementation and enhancement of the SG AMER CyberArk infrastructure
SKILLS AND QUALIFICATIONS
Technical Skills:
Must have:
- Minimum of 2 years' experience of supporting CyberArk version 11.x and above.
- Advanced Unix and Windows knowledge
- 2 years of experience using AutoIT to customize FAT clients on CyberArk PSM servers
- Strong scripting skills (PACLI, Python, Powershell. Etc.) to automate various CyberArk onboarding and operational support processes
- Good MS Office (Word, PowerPoint, Visio, Excel).
- Experienced troubleshooting skills
- Solid decision making and problem-solving skills
- Excellent verbal and written communication
- Attention to detail and good organizational skills
- Client Focus
Nice to have:
- Knowledge of application architecture
- French considered as asset
Prior Work ExperiencePrior experience that has demonstrated:
- Creativity in complex problem solving
- Effective communicator with great interpersonal skills
- Strong analytical skills with a structured problem-solving approach
- Ability to innovate and multi-task
- Strong written and verbal communication skills with the ability to present documentation and influence decision making
- Ability to work together with and lead a small team
- Strong potential for growth
- Strong risk awareness / approach
- College degree
- Strong interest in Information Security or Information Technology
Nice to have:
- Specialization in Information Systems Security
- CISSP, CISM, or CISA certifications
Ability to communicate in English, both orally and in writing, is a requirement as the person in this position will need to collaborate regularly with colleagues and partners in the United States.
Business Insight
OUR CULTURE:
At Societe Generale, we live by our 4 core values of commitment, responsibility, team spirit and innovation. We are engaged and demonstrate consideration for others. We act ethically and with courage. We focus our talent and energy on collective success. We experiment and propose new ideas. This way, we maximize our ability to serve client needs and anticipate market changes. Societe Generale is committed to strengthening bonds with colleagues, communities, and the world in which we live, because relationships are at the heart of how we operate.
For more information about our Culture and Conduct initiatives, please visit this link )
D&I:
Our Diversity & Inclusion Mission: Recruit, develop, advance, and retain a diverse workforce that is united in our efforts to enhance our competitive position and deliver innovative solutions to our clients.
Our Diversity & Inclusion Vision:
- Engaged workforce that is demographically diverse in a way that reflects the communities in which we operate
- Inclusive culture and workplace that recognizes employees' unique needs and utilizes their diverse talents
- Engage our community and marketplace, and position the organization to meet the needs of all its clients
- For more information about our D&I initiatives, please visit this link )
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