Accounts Receivable Administrator
2 weeks ago
ABOUT RGO
Creating places that help people work, learn, heal, age, play, be inspired, and accomplish more.
RGO is a privately owned business with locations in Calgary, Canmore, and Edmonton.
We were founded in 1966 Calgary with roots selling typewriters Now, RGO is proud to be 5 decades strong and growing.
We have since grown to be the largest dealership of our kind in Western Canada, offering total interior solutions with the widest selection of Furniture, Window Coverings, Flooring, Technologies, Architectural Solutions, Moves, and Storage Management.
We believe space matters and we want our clients to efficiently operate a modern space, whether it's a 40-storey tower, a public institution, education, healthcare, or a dazzling corporate showpiece.
As an Albertan company with a reputation for hands on service and dedication to quality, we are looking for an individual who aligns with our core values to create great work experiences for our clients, our partners, and our people.
THE OPPORTUNITY
WHAT YOU WILL DO
- Posting of cheques, cash and credit card transactions against customer invoices
- Deposit of cash receipts via Cheque Pro
- New customer setups as requested
- Customer contact regarding payment status, account status and invoices
- Collect payments on outstanding >30 day accounts
- Redirect customer issues to appropriate department contact
- Follow up with department/salesperson regarding customer issues
- Answer A/R inquiries from staff and produce reports
- Involve Team Lead then Controller with unresolved issues
- Process credit card transactions
- Return cheques to customers when there have been duplicate payments or credits
- Submit accounts for writeoff/adjustments and to Collection agency when required
WHAT YOU WILL BRING
- Willingness to take courses (distance and/or online) through the Credit Institute is advantageous
- Selfmotivated, actionoriented individual who can work in a flexible environment and accomplish specified goals
- Excellent customer service focus with the capacity to learn new information and use common sense in evaluating and acting upon issues and problems
- Willing and able to take on challenging situations in a tactful, professional and resultsoriented manner
- Above average analytical and organizational skills to ensure that goals are set and met
- Exceptional communications skills and outstanding verbal skills to work effectively with colleagues and customers at all levels
- An understanding of accounting principles is required
- Successful completion of criminal record check and proof of full immunization are required
PERKS & BENEFITS
- Flexible work environment
- Comprehensive benefits including RRSP matching
- Performance based awards
- Career growth opportunities
- Employee recognition program
- Education reimbursement
- Onsite fitness facility
- Free parking and close to transit with ctrain
Job Types:
Full-time, Permanent
Schedule:
- Monday to Friday
Ability to commute/relocate:
- Calgary, AB: reliably commute or plan to relocate before starting work (required)
Work Location:
In person
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