Technical Help Desk Support

1 week ago

Canada Lynx Systems Inc. Full time

At Lynx we are a leading provider of innovative solutions for the real estate industry, specializing in property management technology and software.

Our team is committed to delivering exceptional services that enhance the efficiency and effectiveness of property management operations.
The RoleWe are seeking a highly qualified Yardi Support to join our Yardi Help Desk Team.

The ideal candidate will have strong problem-solving skills with demonstrated experience in support and thrive in a collaborative, team-based setting.

In this position you will work in cooperation with Lynx leadership, their project management team and external parties such as Yardi to deliver the full life cycle of our client engagements.

This may include scoping meetings, as well as post-implementation support.
Maintain and be familiar with specific customer service standards and best practices for the support process.
Respond to help desk queries in the company's support ticketing system and record progress on those tickets.
Qualifications3+ years of experience with Yardi Technical Support/System Administration.
Industry certifications in Property Management and/or Project Management are assets but not required.
Fluency in French is an asset.
Flexible schedule.
Remote work.
Equal Opportunity EmployerLynx is an equal opportunity employer and is committed to diversity and inclusion in the workplace. For information around our accessibility policies, or to make an accommodation request, please contact

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