Program Manager

2 weeks ago

Greater Toronto Area, Canada Innovapost Full time

Who is Innovapost?:

Great question We are the technology arm of the Canada Post Group of Companies. This includes Canada Post, Purolator, and SCI.

By joining us you will be able to make a positive impact on how every Canadian delivers and receives their packages and mail.

Next time you see your neighbor picking up their mail and receiving a package, you will be able to say "you're welcome"

Why join Innovapost?:


As Technology evolves constantly, we invest in our High Performing Workforce with the Skills of Tomorrow through continuous learning and career growth within Innovapost, including access to LinkedIn Leaning, the new Degreed capability and a Leadership Developmental Program.

We invest in Diversity, Inclusion and Belonging, and provide continuous employee engagement to grow our business together.

What role will you play?:

The Program Manager

What will you be responsible for? (Apart from Innovating):

  • Scheduling daily stand up with Team Leads and the Director and driving accountability for task milestones
  • Collaborating with internal clients and project team members on program planning, program integration, project management, and technical integration activities
  • Gatekeeping for all estimates ensuring proper adherence to standards and guidelines
  • Instructing PMs on the proper use of Sciforma and ensuring all critical projects are reported on time and accurately
  • Tracking implementation priorities, tracking against development schedules and work intake requests, advising on risk mitigations, coordinating with our business partners, and maintaining uptodate operating models, processes, roles and responsibilities across multiple clients
  • Financial tracking of Tower, Investment, and Continuous Improvement Work
  • Facilitating and managing the preparation of key documentation including: Statement of Work, Quote letters, proposals, RFPs, Term Sheets
  • Delivering clear and concise instructions and accurately documenting Project related conversations and action items
  • Working with the technical team to provide clients with compelling offerings to solve their business problems
  • Working with individuals, diffusing situations, uniting and motivating team
  • Managing the Project Managers including midyear review, annual review, objectives, and schedules regular 1X1 with team members
  • Reporting on Project's success criteria results, metrics, test and deployment management activities
  • Working with PMs to Identify required resources to achieve project objectives in planned timeframes
  • Ensuring that projects and programs are proceeding according to scope, schedule, budget and quality standards

What does it take for this role to be yours?:

  • Minimum of 10 years of experience in relevant PM roles with progressive responsibilities.
  • Extensive Project Management experience managing multiple project streams of various complexity
  • Experience in managing very large programs
  • Comprehensive knowledge of project/program management methodologies and tools
  • Knowledge and experience in agile (scrum / Kanban / iterative development)
  • Exceptional relationship skills, collaboration across lines of business
  • Strong issue resolution skills
  • Strong understanding of key concepts of financial processes such as budgeting, financial modeling, ROI development etc.
  • Ability to be a selfstarter with strong communication and leadership skills and an indepth handson work experience with largescale implementations of Data Integration
  • Business-Technical understanding with ability to communicate technical concepts to a nontechnical audience if needed
  • Concepts on integrating data an asset

Education and certification:

  • Bachelor's degree in Business, IT or related field or equivalent experience

Competencies:

  • Be Courageous
  • Innovate
  • Be Inclusive
  • Inspire
  • Be Curious
  • Technical Knowledge

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