Coordinator, Program and Account Management

1 week ago

Vancouver, British Columbia, Canada PHSA Full time

Coordinator, Program and Account Management

  • Indigenous Health
  • Vancouver BC
  • The Coordinator will have the exciting opportunity to join a new and innovative Indigenous led team where we continue to work towards dismantling and disrupting white supremacy throughout the organization. Our Indigenous Health team continually works towards eliminating Indigenousspecific racism and hardwiring Indigenous cultural safety and humility across PHSA and the health system. The Indigenous Health program works provincially throughout B.C. therefore, remote work is an option from any location within the province. We are willing to mentor and work toward developing skills and capacity with the successful applicant.
  • Pursuant to section 42 of the British Columbia Human Rights Code, preference will be given to applicants of Indigenous Ancestry. We invite applicants to selfidentify within their cover letter and/or resume.
    Remote option available

What you'll do

  • Work in collaboration with program leaders to support and respond to financial and business needs such as statistical, critical data, resource utilization, and planning, analysis, monitoring, forecasting, costing and reporting.
  • Prepare analytical reports on revenues, expenditures, trends and projections and identify, investigate and respond to variances and errors.
  • Maintain data and account/budgeting documentation and designs department account management and data reporting mechanisms that effectively and efficiently meet required information needs.
  • Provide planning, program development, and project management support for new initiatives and business cases.
  • Provide leadership in the development of processes to analyze the functionality and effectiveness of program delivery and recommend improvements.
  • Analyze operational problems and recommends innovative solutions by critically evaluating information gathered from multiple sources, reconciling conflicts, deconstructing highlevel information into details, abstracting up from lowlevel information to a general understanding, distinguishing user requests from the underlying true needs, and driving and challenging business assumptions.
  • Identify issues with complex data and takes initiative in working out optimal solutions with appropriate stakeholders to improve accuracy, timelines, coordination and other data issues.
  • Develop reports, dashboards, presentations and briefing documents for multiple internal and external stakeholders.
  • Keep uptodate about new initiatives, developments, trends and best practices through literature reviews and contact with key stakeholders from other organizations.
  • Communicate information and makes recommendations to program leaders.

What you bring

Qualifications

  • A level of education, training and experience equivalent to a Master's degree in Business or Health Administration, Management Information Systems, Health Informatics or related discipline.
  • A minimum of five (5) years of experience in complex business/operational planning and analysis, and project/program management, preferably in a large, multisite health care environment.

Skills and Knowledge

  • Demonstrated knowledge of Canadian colonial impacts on Indigenous people in social and health contexts and knowledge of health issues, and especially the determinants of health, legislation and policy affecting Indigenous people.
  • Knowledge and experience in project management, strategic planning and project implementation.
  • Demonstrated ability to understand and perform complex statistical and trend analyses, projections, forecasts and information presentation using Microsoft Office suite and a variety of information systems. Strong verbal and written communication skills.
  • Demonstrated ability in preparing professional reports and presentation materials.
  • Ability to work under pressure and multitask without supervision.
  • Strong attention to detail and ability to synthesize and communicate complex ideas clearly and concisely.
  • Demonstrated ability to exercise tact, good judgment and initiative.
  • Commitment to upholding the shared responsibility of creating lasting and meaningful reconciliation in Canada as per TRC and BC's Declaration on the Rights of Indigenous Peoples Act

What we bring

  • Every PHSA employee enables the best possible patient care for our patients and their families. Whether you are providing direct care, conducting research, or making it possible for others to do their work, you impact the lives of British Columbians today and in the future. That's why we're focused on your care too offering health, wellness, development programs to support you at work and at home.
  • Join one of BC's largest employers with provincewide programs, services and operations offering vast opportunities for growth and development.
  • Access to professional development opportunities through our inhouse training programs, including +2,000 courses, such a

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