![Payworks Inc.](https://media.trabajo.org/img/noimg.jpg)
Client Service Representative, Partnership
2 weeks ago
We are proud to be Canadian owned and operated as well as committed to developing world-class products and providing a progressive workplace culture where
Doing Right by People_ _is our purpose.
DOING RIGHT BY PEOPLE - IT'S WHAT WE DO:
WHY YOU SHOULD CHOOSE PAYWORKS:
- Comprehensive employer paid benefits for you and your family and excellent pension plan with employer contributions.
- Plenty of professional development opportunities.
Communityminded culture
- Receive two paid days per year to volunteer and lots of opportunity to "Pay it Forward".
- Time and flexibility to meet your needs
- Hybrid work model with flexible work options, plus 3 weeks vacation to start, flex time and parental leave benefits.
Cool perks
- Annual wellness subsidy, Costco membership, fun office environment and events, regularly scheduled fitness classes, and more
PROVIDE AN EXCEPTIONAL CLIENT EXPERIENCE - IT'S WHAT YOU'LL DO***:
Build client relationships- Payworks takes pride in delivering superior client service to businesses across Canada. You will provide advice and guidance on the Payworks product as well as payroll legislation to a portfolio of clients through our dedicated service model. With a focus on long-term relationship building, you will uncover client needs using effective probing techniques, active listening and communication skills.
Make great products even better
- You will identify, recommend or refer any issues or opportunities which arise from client queries to the appropriate internal team, optimizing our client retention and user experience.
Enhance your career
- We are committed to providing opportunities for personal growth and development that encourage our people to excel and make a real difference throughout their career journey. We will provide a solid training experience to set you up for success
WHAT YOU'LL NEED TO SUCCEED:
- Excellent verbal and written communication and customer service skills.
- Strong team building skills and the desire to achieve shared goals.
- Ability to work independently and demonstrate resourcefulness in the use of available tools and support.
- Proven experience managing multiple commitments, and ability to adapt to changes in priorities based on client/business activity.
- Strong analytical, organizational and logical problemsolving skills.
- Working knowledge of Microsoft Excel, Word and Outlook in addition to strong desktop PC skills.
- Previous customer service experience would be considered an asset.
- PCP Certification or related studies, or equivalent combination of education and experience, would be considered an asset.
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