Current jobs related to Customer Service Representative - Ottawa, Ontario - Intact

  • Customer Service Representative

    2 days ago

    Ottawa, Ontario, Canada Altis Recruitment & Technology Inc. Full time

    Job Title: Customer Service RepresentativeWe are seeking a highly skilled and customer-focused Customer Service Representative to join our team at Altis Recruitment & Technology Inc.Job Summary:The Customer Service Representative will be responsible for providing exceptional customer service to our clients, responding to inquiries, and resolving issues in a...

  • Customer Service Representative

    2 days ago

    Ottawa, Ontario, Canada Altis Recruitment & Technology Inc. Full time

    Job Title: Customer Service RepresentativeWe are seeking a highly skilled and customer-focused Customer Service Representative to join our team at Altis Recruitment & Technology Inc.Job Summary:The Customer Service Representative will be responsible for providing exceptional customer service to our clients, responding to inquiries, and resolving issues in a...

  • Customer Service Representative

    5 days ago

    Ottawa, Ontario, Canada Altis Recruitment & Technology Inc. Full time

    Job Title: Customer Service RepresentativeWe are seeking a highly skilled and customer-focused Customer Service Representative to join our team at Altis Recruitment & Technology Inc.Job Summary:The Customer Service Representative will be responsible for providing exceptional customer service to our clients, responding to inquiries, and resolving issues in a...

  • Customer Service Representative

    5 days ago

    Ottawa, Ontario, Canada Altis Recruitment & Technology Inc. Full time

    Job Title: Customer Service RepresentativeWe are seeking a highly skilled and customer-focused Customer Service Representative to join our team at Altis Recruitment & Technology Inc.Job Summary:The Customer Service Representative will be responsible for providing exceptional customer service to our clients, responding to inquiries, and resolving issues in a...

  • Customer Service Representative

    2 days ago

    Ottawa, Ontario, Canada Altis Recruitment & Technology Inc. Full time

    Job Title: Customer Service RepresentativeWe are seeking a highly skilled and customer-focused Customer Service Representative to join our team at Altis Recruitment & Technology Inc.Job Summary:The Customer Service Representative will be responsible for providing exceptional customer service to our clients, responding to inquiries, and resolving issues in a...

  • Customer Service Representative

    2 days ago

    Ottawa, Ontario, Canada Altis Recruitment & Technology Inc. Full time

    Job Title: Customer Service RepresentativeWe are seeking a highly skilled and customer-focused Customer Service Representative to join our team at Altis Recruitment & Technology Inc.Job Summary:The Customer Service Representative will be responsible for providing exceptional customer service to our clients, responding to inquiries, and resolving issues in a...

  • Customer Service Representative

    12 hours ago

    Ottawa, Ontario, Canada Altis Recruitment & Technology Inc. Full time

    Job Title: Customer Service RepresentativeWe are seeking a highly skilled and customer-focused Customer Service Representative to join our team at Altis Recruitment & Technology Inc.Job Summary:The Customer Service Representative will be responsible for providing exceptional customer service to our clients, responding to inquiries, and resolving issues in a...

  • Customer Service Representative

    14 hours ago

    Ottawa, Ontario, Canada Altis Recruitment & Technology Inc. Full time

    Job Title: Customer Service RepresentativeWe are seeking a highly skilled and customer-focused Customer Service Representative to join our team at Altis Recruitment & Technology Inc.Job Summary:The Customer Service Representative will be responsible for providing exceptional customer service to our clients, responding to inquiries, and resolving issues in a...

  • Customer Service Representative

    4 days ago

    Ottawa, Ontario, Canada Altis Recruitment & Technology Inc. Full time

    Job Title: Customer Service RepresentativeWe are seeking a highly skilled and customer-focused Customer Service Representative to join our team at Altis Recruitment & Technology Inc.Job Summary:The Customer Service Representative will be responsible for providing exceptional customer service to our clients, responding to inquiries, and resolving issues in a...

  • Customer Service Representative

    4 days ago

    Ottawa, Ontario, Canada Altis Recruitment & Technology Inc. Full time

    Job Title: Customer Service RepresentativeWe are seeking a highly skilled and customer-focused Customer Service Representative to join our team at Altis Recruitment & Technology Inc.Job Summary:The Customer Service Representative will be responsible for providing exceptional customer service to our clients, responding to inquiries, and resolving issues in a...

  • Customer Service Representative

    1 week ago

    Ottawa, Ontario, Canada UniFirst Corporation Full time

    UniFirst Corporation is a leading provider of uniform and facility services products. We are seeking an entry-level Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for handling telephone inquiries, taking orders over the phone, and providing inside support to sales representatives. You will also...

  • Customer Service Representative

    1 week ago

    Ottawa, Ontario, Canada UniFirst Corporation Full time

    UniFirst Corporation is a leading provider of uniform and facility services products. We are seeking an entry-level Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for handling telephone inquiries, taking orders over the phone, and providing inside support to sales representatives. You will also...

  • Customer Service Representative

    2 weeks ago

    Ottawa, Ontario, Canada UniFirst Corporation Full time

    About UniFirst CorporationUniFirst Corporation is a leading provider of uniform and facility services products. With over 14,000 employee Team Partners and more than 250 facilities throughout the United States, Canada, Mexico, and Europe, we offer a unique opportunity for career growth and development.Job SummaryWe are seeking an entry-level Customer Service...

  • Customer Service Representative

    2 weeks ago

    Ottawa, Ontario, Canada UniFirst Corporation Full time

    About UniFirst CorporationUniFirst Corporation is a leading provider of uniform and facility services products. With over 14,000 employee Team Partners and more than 250 facilities throughout the United States, Canada, Mexico, and Europe, we offer a unique opportunity for career growth and development.Job SummaryWe are seeking an entry-level Customer Service...

  • Customer Service Representative

    1 week ago

    Ottawa, Ontario, Canada Omniscient Wellness Centre Inc. Full time

    Job Title: Guest Service RepresentativeWe are seeking a highly skilled Guest Service Representative to join our team at Omniscient Wellness Centre Inc.Job SummaryThe Guest Service Representative will be responsible for providing exceptional customer service to our clients, ensuring a positive and memorable experience. This role requires strong communication...

  • Customer Service Representative

    1 week ago

    Ottawa, Ontario, Canada Omniscient Wellness Centre Inc. Full time

    Job Title: Guest Service RepresentativeWe are seeking a highly skilled Guest Service Representative to join our team at Omniscient Wellness Centre Inc.Job SummaryThe Guest Service Representative will be responsible for providing exceptional customer service to our clients, ensuring a positive and memorable experience. This role requires strong communication...

  • Customer Service Representative

    1 week ago

    Ottawa, Ontario, Canada CB Canada Full time

    Customer Service Representative OpportunityCB Canada is seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. In this role, you will be responsible for providing exceptional customer service and support to our clients.Key Responsibilities:Proactively outreach to decision-makers to increase the ROI...

  • Customer Service Representative

    1 week ago

    Ottawa, Ontario, Canada CB Canada Full time

    Customer Service Representative OpportunityCB Canada is seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. In this role, you will be responsible for providing exceptional customer service and support to our clients.Key Responsibilities:Proactively outreach to decision-makers to increase the ROI...

  • Customer Service Representative

    2 months ago

    Ottawa, Ontario, Canada LMG Inc. Full time

    At LMG, we are looking for enthusiastic and dedicated Customer Service Representatives to join our dynamic team In this vital role, you will be the first point of contact for our valued customers, providing exceptional service and support. Your ability to resolve inquiries, address concerns, and create positive experiences will play a pivotal part in...

  • Customer Service Representative

    5 days ago

    Ottawa, Ontario, Canada CB Canada Full time

    Customer Service Representative OpportunityCB Canada is seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. In this role, you will be responsible for providing exceptional customer service and support to our clients.Key Responsibilities:Proactively outreach to decision-makers to increase the ROI...

Customer Service Representative

3 months ago

Ottawa, Ontario, Canada Intact Full time

From coast-to-coast, our inspiring colleagues are at the heart of what we do best: helping people, businesses and society prosper in good times and be resilient in bad times.

With our team, you'll bring this purpose to life every day by living our Values, being open to change, and pursuing your goals.


In return, we'll give you countless opportunities to learn and grow, alongside a diverse and passionate community of experts - the best the industry has to offer.

You'll be empowered to be your best self, do your best work, and make a meaningful impact. Here, you can help shape the future of insurance, win as a team, and grow with us.

About the role
We're looking for a
Customer Service Representative to join our Claims Department in the Customer Service Centre

As a
Customer Service Representative your work will have a big impact on providing
legendary customer service to both our external and internal clients in a call centre environment. People will count on you to provide information and quickly resolve their inquiries in a professional manner. We are looking for a highly motivated and organized individual with a 'can do' attitude to join our team

What you'll do here:

  • Being a knowledge leader on our policies, products, services, and initiatives
  • Ensuring that daily call centre metrics are met while taking a high volume of inbound calls
  • Providing quality customer service, maintaining low hold times, and documenting files in a clear and concise manner
  • Performing other ad hoc duties or projects as assigned by your manager

Education and Experience:

  • Bilingual in French and English is an asset
  • Completion of High School diploma is required
  • University degree or College diploma is preferred
  • Willing to pursue your Chartered Insurance Professional (CIP) designation

Abilities & Knowledge:

  • Customer service and sales experience preferred
  • Insurance experience is considered an asset
  • Superior organizational skills, resultsoriented, and ability to work in a fastpaced environment
  • Strong resourcefulness, ability to work autonomously, and committed to self development
  • Demonstrated ability to handle multiple priorities and deadlines
  • Excellent listening and communication skills with the ability to foster strong working relationships
  • Must be flexible to work 35 hours a week during our business hours of operation: Monday to Friday 8:00 am to 6:00 pm, Saturday 8:00 am to 5:00 pm, and Statutory holidays
LI-Claims

LI-Hybrid

IN-ON

What we offer
Working here means you'll be empowered to be and do your best every day.

Here is some of what you can expect as a permanent member of our team:

  • A financial rewards program that recognizes your success
  • An industry leading Employee Share Purchase Plan; we match 50% of net shares purchased
  • An extensive flex pension and benefits package, with access to virtual healthcare
  • Flexible work arrangements
  • Possibility to purchase up to 5 extra days off per year
  • An annual wellness account that promotes an active and healthy lifestyle
  • Access to tools and resources to support physical and mental health, embracing change and connecting with colleagues
  • A dynamic workplace learning ecosystem complete with learning journeys, interactive online content, and inspiring programs
  • Inclusive employeeled networks to educate, inspire, amplify voices, build relationships and provide development opportunities
  • Inspiring leaders and colleagues who will lift you up and help you grow
  • A Community Impact program, because what you care about is a part of what makes you different. And how you contribute to your community should be just as unique.

We are an equal opportunity employer


At Intact, we value diversity and strive to create an inclusive, accessible workplace where all individuals feel valued, respected, and heard.


If we can provide a specific adjustment to make the recruitment process more accessible for you, please let us know when we reach out about a job opportunity.

We'll work with you to meet your needs.