Maintenance Department Clerk

7 days ago


Kelowna, British Columbia, Canada Coldstream Helicopters Ltd. Full time
Coldstream Helicopters Ltd. is a commercial helicopter operator headquartered at the Kelowna airport with various bases operating approximately 15 helicopters. Coldstream is active in the firefighting, emergency services, heli-skiing, powerline and construction sectors.

Coldstream is seeking to fill the full-time position of Maintenance Department Clerk.

Reporting to the Director of Maintenance, this position will provide assistance to the maintenance department as a whole, and will encompass a wide range of shipping and receiving, technical records administration and reporting responsibilities.

For further information, please see the full job description below.

Compensation will be determined commensurate with knowledge, skills and ability, and includes a comprehensive benefit package.

General Description of Work


The incumbent performs a number of administrative and logístical duties in support of and under the direction of the Coldstream Helicopters Ltd.

Maintenance Department management team.

The Maintenance Department is a quick-paced, dynamic environment in which the requirement for specific functions to be performed can change on any given day.

The Maintenance Department Clerk position is intended to be a position that is cross-trained on all administrative functions of the Maintenance Department so that the incumbent can provide assistance to the Maintenance Department as deemed necessary at a particular point in time.


Job Description - Shipping/Receiving/Parts Coordination Major Responsibilities
The incumbent performs a number of shipping, receiving and inventory duties:

  • Shipping and receiving functions
  • Determine appropriate and costeffective method of shipment and prepare bills, invoices and other shipping documents
  • Assemble containers and crates, pack goods to be shipped and prepare identifying information and shipping instructions
  • Certification of invoices for quantity and quality of goods received inspect and verify incoming goods against invoices or other documents, record shortages and reject damaged or incorrect goods
  • Unpack and route goods received to appropriate storage area(s)
  • Understand and undertake proper shipping procedures for transportation of dangerous goods
  • Maintain internal recordkeeping systems to ensure proper records of parts and inventory
  • Understand and undertake safe storage and handling procedures for inventory, including dangerous goods
  • Undertake the proper storage of parts and inventory
  • Organize storage in logical sequences so as to ensure that all items can be identified precisely and storage space is used economically and effectively
  • Issue materials as authorized by proper requisitions
  • Ordering of parts and goods as instructed by the Director of Maintenance
  • Maintain a clean and secure work area(s)
  • Other assistance with inventory management as determined by Maintenance management

Job Description - Technical Records Major Responsibilities


The incumbent performs a number of duties with respect to the processing and maintenance of aircraft journey log time and maintenance records in accordance with Coldstream Helicopter Ltd.

's Maintenance Control/Policy Manual ("MCM"):

  • Administer aircraft technical records and associated archives as per regulatory requirements (i.e. maintenance and airworthiness records)
  • Process incoming aircraft maintenance work order packages and journey logbook pages
  • Input aircraft flight time in the maintenance tracking program (currently WinAir)
  • Input and update maintenance performed on aircraft into the maintenance tracking program
  • Ensure parts are recorded and issued to the aircraft in the maintenance tracking program
  • Other data entry tasks as required
  • Ensure accuracy of flight logbook page times
  • Preparation of monthly aircraft utilization reports or other reports for internal departments and outside agencies as required
  • Provide reports of upcoming maintenance forecasts, and assist Person Responsible for Maintenance forecast, for aircraft based on maintenance schedules
  • Maintain Component History Records ("CHRs") and/or log books
  • Maintenance and preservation of aircraft paper records, filing and secure storage and retention of
  • Other assistance with technical records as determined by Maintenance management
  • Other assistance with aircraft maintenance and/or quality assurance and/or inventory management as determined by Coldstream Maintenance Department management

Other Duties

  • Carry out other duties as assigned by the Coldstream management team
  • All duties are with respect to Coldstream and its affiliated companies

Minimum Qualifications

  • Minimum 35 years relevant experience
  • Ability to do detailed work with accuracy
  • Excellent attention to detail
  • Excellent customer service skills
  • High level of integrity, confidentiality and accountability
  • Excellent verbal, written and interpersonal communication skills
  • Strong planning, organizational and tas


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