Application Support Engineer

1 week ago


Toronto, Ontario, Canada Bond Brand Loyalty Full time

At Bond we design creative and innovative solutions for our clients, all with the goal of helping them build ever-stronger loyalty to their brands. That can take us in some amazing directions, and as an Application Support Engineer, you'll have your hands on the wheel as we drive the future of loyalty.

So, take a moment to ask yourself this: Do you love solving complex problems? Are you looking for an opportunity to utilize your investigative and problem-solving skills in a fast-paced environment? Yes? Good. This could be a great opportunity for you. And us

A typical day in this role might include:

Work independently or in a team (depending on the challenge) but always supported by your manager and colleagues in a fast-paced environment. Provide level 2 and level 3 support to existing business solutions. Investigate/troubleshoot technical issues and suggest improvements to the applications. Investigate requests and transactions utilizing Azure tools such as (but not limited to) application insights, telemetry, and log analytics. Provide mentoring and support to junior staff members. Assist in automating and identifying gaps in application monitoring processes. Work as "one team" with Digital Development, Infrastructure, Client Services, and other teams Adhere to internal technical standards and policies designed to achieve high levels of quality and security for all operations. Perform necessary on-call duties on a rotation schedule.

Do these statements describe you?

Experience diagnosing, isolating, and debugging software problems in multi-tier Web and Windows-based applications Experience utilizing Visual Studio, ASP.Net, C#, Microsoft SQL Server Experience supporting ETL processes to manage and transform data via flat batch files, XML files, and SSIS packages. Ability to change gears and jump on the next priority item. Ability to identify application problems resulting from infrastructure issues in a Windows Server environment, including problems relating to IIS, Load Balancing, certificates, and connectivity. Must have 1-3 years of experience supporting cloud-based applications in Azure. Comfortable troubleshooting, system vitals, and business metrics in log analytics. Excellent analytical, problem-solving, and troubleshooting skills Familiarity with contributing to incident reports Ability to communicate effectively with clients Proven ability and success in managing multiple activities of varying complexity while under tight time constraints. Proven ability and success in working and collaborating in large multi-disciplinary teams. Post-secondary education in Computer Science or equivalent

Bond is proudly recognized as a Great Place to Work and Best Managed Company. We're 800(ish) people working tirelessly together to make the world a more loyal place. You'll be joining a hyper-talented team with a galaxy of skill sets ranging from research to creative to digital and beyond. You'll have an excellent opportunity to grow, learn and make an impact as we tackle some of our client's biggest business challenges.

At Bond, we are proud to be a diverse organization and we are committed to building and fostering an environment where our employees feel included, valued, and heard. Our belief is that a strong commitment to diversity and inclusion enables us to truly create equal opportunity and positive employment experiences for everyone. We encourage applications from Indigenous peoples, racialized people, people with disabilities, people from gender and sexually diverse communities, and people with intersectional identities.

Please connect with our People & Values team should you require any accommodation.



  • Toronto, Ontario, Canada beBee Professionals Full time

    Job Title: Application Support EngineerLocation: Toronto, CanadaCompany: beBee ProfessionalsJob Description:We are looking for an experienced Application Support Engineer to join our team in Toronto. The successful candidate will be responsible for providing technical support and maintenance for our applications.The ideal candidate should have a Bachelor's...


  • Toronto, Ontario, Canada IDENTOS Inc. Full time

    L3 Application Support Engineer About IDENTOS Inc. IDENTOS has become recognized and referenced globally for building and operating privacy first, access control software that serves to ensure that the login, identity verification and consent process is secure and convenient - advancing digital e


  • Old Toronto, Ontario, Canada Bond Brand Loyalty Inc. Full time

    Toronto/Remote/Hybrid 25 King Street West Toronto, ON M5L 2A1, CAN DescriptionAt Bond we design creative and innovative solutions for our clients, all with the goal of helping them build ever-stronger loyalty to their brands. That can take us in some amazing directions, and as an Application Support Engineer, you'll have your hands on the wheel as we...

  • Application Engineer

    3 weeks ago


    Toronto, Ontario, Canada Agrati Group Full time

    Application Engineer The Application Engineer is the technical interface between the customers under his/her responsibility and the Agrati Group organization. Working in conjunction with the Agrati Sales team as the key technical advisor, the Application Engineer must be able to support the customers during the development of projects that require the use...

  • Application Engineer

    2 months ago


    Toronto, Ontario, Canada Agrati Group Full time

    Application Engineer The Application Engineer is the technical interface between the customers under his/her responsibility and the Agrati Group organization. Working in conjunction with the Agrati Sales team as the key technical advisor, the Application Engineer must be able to support the customers during the development of projects that require the use...


  • Toronto, Ontario, Canada Validus Risk Management Full time

    We are seeking a highly skilled and motivated Lead Application Support Engineer with extensive experience in trading systems to oversee the application support team for our Horizon platform. The successful candidate will ensure high levels of customer satisfaction through effective support and problem-solving, maintaining application performance, and leading...

  • Application Engineer

    3 hours ago


    Toronto, Ontario, Canada Canada Goose Inc. Full time

    Company DescriptionCanada Goose isn't like anything else. We've built something great, something special - an iconic lifestyle brand with an inspirational and authentic story. At the heart of it is our promise to inspire and enable all people to thrive in the world outside. To Live in the Open. At Canada Goose, you're part of a movement that belongs to...


  • Toronto, Ontario, Canada ValGenesis Full time

    The Application Engineer - Tier 1 role at ValGenesis is a key player in addressing customer technical concerns and ensuring a high level of customer satisfaction. This role involves direct interaction with customers to resolve their technical issues, development of documentation to support problem resolution, and participation in audits to ensure compliance...


  • Toronto, Ontario, Canada Discovered Intelligence Inc. Full time

    Discovered Intelligence Inc. is a data intelligence services and solutions provider, specializing in data observability and security platforms. Established in 2013, the company is headquartered in Toronto, Canada, and serves clients across North America and Europe. We are dedicated to helping enterprises gain superior levels of intelligence, security, and...


  • Toronto, Ontario, Canada Dexian Full time

    Position – Sr.Application SupportDuration – 18 MonthsLocation – Mississauga, ONMust have skills: Strong analytical skills & attention to detail IT (spreadsheet/analytical/modeling skills) Positive attitude and keen to learn. Good communication and interpersonal skills. Ability to work under stress and time constraints Working knowledge of Oracle SQL....


  • Toronto, Ontario, Canada IBI Group Full time

    Company DescriptionWe are a global team of dedicated and experienced architects, engineers, planners, designers and technology professionals who share a common desire - to help our clients create liveable, sustainable, and advanced urban environments.Arcadis has officially purchased IBI Group and with this transaction now complete, IBI will now be known as...


  • Toronto, Ontario, Canada GalaxEons Full time

    Role: Application Release Engineer (Automation)Location: London, ON (Preferred) or Toronto, ON (2 days week onsite) Assist with a 6-month long project that will create new build and deployment automation to support ongoing code package and patch deployments to a pre-existing, on-premises system built with Oracle OFSAA software. 5-7 years' experience in an...


  • Old Toronto, Ontario, Canada OMICRON Full time

    GENERAL DESCRIPTIONOMICRON is a leading manufacturer of primary and secondary test equipment for electric power systems. The Application Engineer will be responsible for providing technical support of our primary products and their applications. This position is to be located in the Province of Quebec or Toronto, Ontario. The candidate will be required to be...


  • Toronto, Ontario, Canada Thentia Full time

    About Thentia**Thentia is a fast-growing, venture capital-backed software as a service (SaaS) company that is emerging as a world leader in government technology with a platform that is transforming and modernizing how regulatory organizations are conducting business. A company of builders, thinkers, and owners, Thentia gives employees the opportunity to...


  • Toronto, Ontario, Canada GalaxEons Full time

    Role: Application Release Engineer (IaaS)Location: Toronto ON (2 days/week onsite)What You Will Do:Lead application deployments in a few technologies in single domain (e.g. IaaS automation on VMC/Terraform/Salt and/or OpenStack/Cloudify/Salt)Lead code deployments end-to-end, across all environments, for an application / product.Design, implement, and...


  • Old Toronto, Ontario, Canada 8944 SigmaTEK Systems, LLC (China) Full time

    Position OverviewAn Application Engineer is responsible for providing a high level of technical support to SigmaTEK customers in the areas of phone support, training, installation, and technical sales support. Application Engineers must be customer-focused, task/team-oriented, and recognize the need to deliver timely results quickly and efficiently.Are you a...


  • Toronto, Ontario, Canada BriteCore Full time

    Salary: About BriteCoreBriteCore is a leading cloud-native core insurance software platform for Property & Casualty Insurers. Our software unlocks business growth, delivers greater productivity, and provides an intuitive customer experience to a large and rapidly modernizing industry. With the BriteCore Software Platform, insurers easily administer policies,...


  • Toronto, Ontario, Canada BriteCore Full time

    Salary: About BriteCoreBriteCore is a leading cloud-native core insurance software platform for Property & Casualty Insurers. Our software unlocks business growth, delivers greater productivity, and provides an intuitive customer experience to a large and rapidly modernizing industry. With the BriteCore Software Platform, insurers easily administer policies,...

  • Application Support

    1 week ago


    Toronto, Ontario, Canada Randstad Canada Full time

    One of our clients is looking for a technically skilled candidate with good problem-solving ability for the position of Application support . The candidate must understand the user's technical needs and understand their problems and implement effective solutions to them Field service management applications and other relative...


  • Toronto, Ontario, Canada DesignWorks Engineer & Inspections Ltd. Full time

    Building Energy Simulation Specialist - TorontoHello and welcome to Design Works EngineeringWe are a multi-discipline engineering firm inclusive of civil engineering, structural engineering, mechanical engineering, electrical engineering, energy modelling, and fire protection design.We are one of the fastest growing engineering firms in the nation for a...