Recreation Staff

1 week ago


Toronto, Ontario, Canada CEM Resorts Full time

The Recreation Staff is responsible for planning and executing a wide range of activities and events for guests at the resort.

The individual must have excellent interpersonal skills, a passion for providing exceptional customer service, and the ability to work effectively in a fast-paced, dynamic environment.


Duties and Responsibilities:

  • Plan and organize daily activities and events for guests, including games, sports, arts and crafts, and other recreational activities.
  • Provide excellent customer service by greeting guests, answering questions, and responding to requests and feedback.
  • Maintain equipment and supplies needed for activities and events, ensuring they are in good working order and readily available for use.
  • Supervise and assist with the setup and cleanup of activities and events.
  • Ensure the safety and security of guests during activities and events.
  • Collaborate with other departments to ensure smooth and seamless operations.
  • Keep detailed records and reports on attendance, participation, and feedback from guests.
  • Continuously assess the effectiveness of activities and events, and make recommendations for improvements.

Requirements:

  • High school diploma or equivalent
  • Experience working in a customer service or hospitality environment
  • Excellent communication skills, both written and verbal
  • Strong organizational skills and attention to detail
  • Ability to work well under pressure in a fastpaced environment
  • Ability to work flexible hours, including evenings and weekends
  • Physical ability to perform tasks such as lifting and moving equipment
  • Certification in CPR, First Aid, and Lifeguarding is preferred but not required

Benefits and Perks:

  • Competitive salary and benefits package
  • Opportunity for growth and advancement within the company
  • Employee discounts on resort services and amenities
  • Employee assistance program for personal and professional support
  • Training and development opportunities
  • A dynamic and fun work environment.


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