Quality Improvement and Evaluation Lead: Full-time

2 weeks ago


Toronto, Ontario, Canada VHA Home HealthCare Full time
VHA Home HealthCare (VHA) is one of the largest not-for-profit home care providers in Ontario. Our team is made up of close to 3,000 caring and committed professionals who love what they do.

Our providers tell us:
_"Home care is where I can truly make a difference.

There is such a sense of accomplishment from helping people live independently at home."_ Our teams work together to provide high quality, client-centred care to those who need it most in their homes, schools, retirement homes and other community settings.

Many of our team members manage their own schedules in the community and they say, "_The freedom and flexibility can't be beat._" Providers form meaningful bonds with the clients and families they serve over time and are supported by a diverse regional team and beneficial home office programs.

Team members tell us _"I love the inclusive culture. I feel welcome and at home."_ _View more comments from VHA clients and their family members_._

We are currently seeking a:

Quality Improvement and Evaluation Lead

Temporary Full-time (1-Year Contract)

Hybrid model (3-4 days from home/1-2 days in the office, as required)

What makes VHA's compensation unique?

  • Benefits and pension plan for permanent eligible employees
  • Compensation for education and professional development
  • VHA is a leading learning organization so we can provide you with comprehensive orientation and training at the start and throughout your career
  • Mentorship and peer support
  • Career development opportunities
  • Employee and family assistance program
  • Wellness resources
  • Perks & discounts
  • Staff & service provider events

Key Skills, Experience and Behaviours required for this position:

  • Relevant university degree such as Master's of Health Evaluation, Master's of Public Health, Master's of Occupational Therapy/Physiotherapy, or equivalent.
  • Demonstrated experience in systematic quality improvement, data/research analysis, and program evaluation field, ideally in a health care environment.
  • Lean Six Sigma Green Belt certification and/or demonstrated project management experience.
  • Experience with stakeholder engagement, including working with clients and families.
  • Ability to prepare and disseminate results through various reporting means (e.g. briefings, presentations, written reports, infographics, etc.).
  • Excellent organizational skills with the ability to multitask and prioritize.
  • High degree of accuracy and attention to detail.
  • Strong communication skills, both written and verbal.
  • Effective problemsolving and criticalthinking skills.
  • Highly motivated, with a demonstrated ability to be selfdirected, working independently and as a member of a collaborative team.

Accommodation and VHA's commitment to DEI
At VHA Home HealthCare (VHA), we passionately strive to uphold our commitments to being an Equal Opportunity Employer.

We champion inclusion and diversity in all parts of our organization and are strong believers that a diverse workforce is key to the ongoing and future success of VHA.

We aim to review all applicants with fair and unbiased recruitment practices where opportunities are presented based on merits, skills, and experience.

VHA is committed to providing reasonable accommodation and our services are accessible and sensitive to the needs of diverse groups.

If you require any accommodation, please let us know in advance as we are happy to comply.


VHA is accredited with Exemplary Standing by Accreditation Canada; an RNAO Best Practice Spotlight Organization designate; and a founding member agency of United Way Greater Toronto.

**In every role and at every level, we lead with purpose, build bonds that matter, and we're passionate about providing spectacular care.

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