Licensed Store Manager

7 days ago

MontRoyal, Quebec, Canada EssilorLuxottica Full time

Position :Full-Time
Total Rewards:

Oliver Peoples was founded in 1987 with the opening of its first boutique and subsequent launch of the original collection. From the beginning, Oliver Peoples had a passion for superior product, a distinctive culture rooted in California, and an obsession with service. These core values have remained at the foundation of the brand and endure today.

A part of an eyewear industry leader, Luxottica, Oliver Peoples strives to be the most prestigious and culturally distinctive eyewear company in the world.

We are committed to excellence in service; our stylists and opticians assist customers in selecting that perfect frame.

GENERAL FUNCTION

The Licensed Store Manager 3 is an on-the-floor leader, not only performing all store functions but also leading the store to success by developing a team that consistently delivers the Luxury Retail Signature Experience in order to exceed expectations in all areas of business operations, i.e. financial results (sales and profit goals), customer and associate satisfaction, merchandise presentation, public relations/events and asset protection.

This Store Manager assists in leading the Luxury Retail stores to success by building and maintaining a strong client following and consistently delivering an exceptional experience in order to exceed service and sales expectations.

The Store Manager helps ensure that all optical quality controls are in compliance within their store.

MAJOR DUTIES AND RESPONSIBILITIES

Ensures delivery of the Luxury Retail Signature Experience. Ensures the Luxury Retail point-of-view is well represented when communicating with the media. Directs and monitors all sales and operational activities of the store to ensure personal and store sales objectives are met. Recruits and hires superior talent with experience in a luxury service environment. Maintains extremely high standards of sales and service. Meets and exceeds all client service and sales standards by consistently delivering an exceptional experience. Connects and develops strong relationships with customers in order to build and maintain a strong client following. Expertly guides customers in selecting frames and lenses that are best suited for their lifestyle, wardrobe, RX and price needs. Demonstrates flawless accuracy in taking and recording measurements, adjusting and fitting eyewear, and execution of all details. Ensures finished eyewear meets the Luxury Retail standard of flawless accuracy. Stays current on product knowledge and fashion trends in order to drive sales. Maintains presentation standards both on the sales floor and back office. Maintains inventory controls. Understands and supports all Luxury Retail policies and procedures. Trains and mentors Associates. Supports set-up and execution of all events. Exemplifies Luxottica Retail vision, mission and values; celebrates Wins; leads by example.

BASIC QUALIFICATIONS

High School Diploma State licensure (where applicable) 2+ years sales experience in the luxury service industry Management in a Retail environment Knowledge of current optical theory and practices. Natural ability in building a client following Sales Experience Polished Appearance Strong written and verbal communication skills Strong Interpersonal skills – Servant Leadership Resourceful and results driven Computer skills Flexibility to work non-traditional hours including evenings and weekends

PREFERRED QUALIFICATIONS

ABO Certification in non-licensed states

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