Host

2 weeks ago


Calgary, Alberta, Canada Sweet Loretta Full time
***Sweet Loretta is looking for a host to fill out their team on full-time or part-time permanent basis. Hosts are responsible for several functions including, but not limited to, greet all guests in a prompt and friendly manner, seat guests, and are responsible for the overall flow of the restaurant. If you enjoy an exciting, vibrant space in a casual work environment and are looking to meet some great people who have a passion for delicious drinks and nightlife, then we would love to meet you.

RESTAURANT SUMMARY
Sweet Loretta is a service-driven, music-focused space that is a haven for the city's cultured, forward-thinkers. Serving as a space for highly curated entertainment to music aficionados, artists, and dancers.

COMPENSATION
- $15.00 hourly wage plus tips

  • Extended health benefits after three months for all employees working 28+ hours per week.
  • 25% Companywide food & beverage discount & access to frequent local business discounts/specials

DUTIES & ESSENTIAL RESPONSIBILITIES**- Welcome and greet guests at the door in a prompt and friendly manner.

  • Answer text messages, receive and record reservations accurately in a pleasant and attentive manner.
  • Verbalize all Covid 19 procedures to every guest.
  • Answer questions about food, beverages and other restaurant functions and services over the phone and in person.
  • Receive curbside takeout orders and ensure they go to the correct vehicle.
  • Maintain cleanliness of front desk area, restocking supplies and ensuring menus are organized.
  • Communicate with servers as to when next tables are going to be arriving.
  • Monitor and observe guests dining experience, ensuring guests are satisfied with the food and service. Respond promptly and courteously to any requests.
  • Assist with settling bills and processing any credit, debit or cash transactions as required.
  • Thank guests for their visit as they exit the restaurant and invite them to return.
  • Be ready and willing to provide support as needed to ensure the smooth and efficient operation of the restaurant as directed by the manager in charge.
  • Assist in arranging transportation for guests if required.
  • Execute adhoc tasks are required.

QUALIFICATIONS, KNOWLEDGE & SKILLS REQUIRED

  • 1 years' experience in a similar role or customer service focused role is preferred but not required.
  • Late night and weekend availability is required.
  • Has worked with the Open Table program before, preferred not required.
  • Comfortable interacting with a variety of personality types.
  • Willingness to learn and extend their knowledge in the industry.
  • Pro Serve certification required but can be obtained 30 days after joining.
  • Ability to fluently communicate in both written and verbal English.
  • Must be over 18 as alcohol service and open scheduling availability is a requirement.

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