![Sweet Loretta](https://media.trabajo.org/img/noimg.jpg)
Host
2 weeks ago
RESTAURANT SUMMARY
Sweet Loretta is a service-driven, music-focused space that is a haven for the city's cultured, forward-thinkers. Serving as a space for highly curated entertainment to music aficionados, artists, and dancers.
COMPENSATION
- $15.00 hourly wage plus tips
- Extended health benefits after three months for all employees working 28+ hours per week.
- 25% Companywide food & beverage discount & access to frequent local business discounts/specials
DUTIES & ESSENTIAL RESPONSIBILITIES**- Welcome and greet guests at the door in a prompt and friendly manner.
- Answer text messages, receive and record reservations accurately in a pleasant and attentive manner.
- Verbalize all Covid 19 procedures to every guest.
- Answer questions about food, beverages and other restaurant functions and services over the phone and in person.
- Receive curbside takeout orders and ensure they go to the correct vehicle.
- Maintain cleanliness of front desk area, restocking supplies and ensuring menus are organized.
- Communicate with servers as to when next tables are going to be arriving.
- Monitor and observe guests dining experience, ensuring guests are satisfied with the food and service. Respond promptly and courteously to any requests.
- Assist with settling bills and processing any credit, debit or cash transactions as required.
- Thank guests for their visit as they exit the restaurant and invite them to return.
- Be ready and willing to provide support as needed to ensure the smooth and efficient operation of the restaurant as directed by the manager in charge.
- Assist in arranging transportation for guests if required.
- Execute adhoc tasks are required.
QUALIFICATIONS, KNOWLEDGE & SKILLS REQUIRED
- 1 years' experience in a similar role or customer service focused role is preferred but not required.
- Late night and weekend availability is required.
- Has worked with the Open Table program before, preferred not required.
- Comfortable interacting with a variety of personality types.
- Willingness to learn and extend their knowledge in the industry.
- Pro Serve certification required but can be obtained 30 days after joining.
- Ability to fluently communicate in both written and verbal English.
- Must be over 18 as alcohol service and open scheduling availability is a requirement.
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