Genesys Support

Genesys empowers more than 7,500 organizations in over 100 countries to improve loyalty and business outcomes by creating the best experiences for customers and employees. Through Genesys Cloud, the #1 AI-powered experience orchestration platform, Genesys delivers the future of CX to organizations of all sizes so they can provide empathetic, personalized...

Genesys empowers more than 7,500 organizations in over 100 countries to improve loyalty and business outcomes by creating the best experiences for customers and employees. Through Genesys Cloud, the #1 AI-powered experience orchestration platform, Genesys delivers the future of CX to organizations of all sizes so they can provide empathetic, personalized...

Location: Toronto, OntarioWe are seeking a highly skilled and motivated individual to join our team as a Cisco WebEx ECE/Genesys Architect. The ideal candidate will have hands-on experience with Cisco Webex ECE, Genesys, and Live Person (legacy platforms). In addition to technical expertise, the candidate should possess strong soft skills, be adaptable to...

Is this role right for you? In this role you will: A primary function of this position will be to provide project and operational support for applications used by our internal business partners. A heavy focus will be on CTI-related technologies and integrations, with a specific focus on Avaya Interaction Center and Genesys CTI. Integration work with...

Press Tab to Move to Skip to Content Link Select how often (in days) to receive an alert: Title: Technical Application Support, Scotiabank Requisition ID: 199005Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture. The primary purpose of the role is to aid in design, implementation and support of...

Salary: About UJA Federation of Greater TorontoAt UJA Federation of Greater Toronto, our vision is to lead the most vibrant Jewish community in North America - a community characterized by its diversity, unity, compassion, generosity and commitment to Jewish values. Together with our philanthropic, volunteer and professional leadership, we're changing lives....

Salary: About UJA Federation of Greater TorontoAt UJA Federation of Greater Toronto, our vision is to lead the most vibrant Jewish community in North America - a community characterized by its diversity, unity, compassion, generosity and commitment to Jewish values. Together with our philanthropic, volunteer and professional leadership, we're changing lives....

Questrade Financial Group (QFG) of Companies is committed to helping Canadians become much more financially successful and secure. We are everything a traditional financial institution is not. Our vision is to revolutionize financial services for the benefit of Canadians by providing the most innovative and cost efficient financial services online.That's why...

Yonge Street Mission (YSM) is a vibrant, non-profit Christian organization leading a collective movement to end chronic poverty in Toronto. Since 1896, we've worked to transform the lives of people living with poverty, going beyond immediate needs by offering wrap-around support via holistic programs and services, and a pathway which enables street-involved...

Sunwing Vacations Group is home to North America's largest vacation brands, comprised of the leading Canadian leisure tour operators Sunwing Vacations and WestJet Vacations, along with the growing United States based tour operator Vacation Express, together with the Group's own travel retail businesses SellOffVacations.Under Sunwing Vacations , we are...

Description Who We Are: Hyundai Capital Canada (HCCA) is the Canadian captive finance business for Hyundai Motor Group. We go to market under the service brands Hyundai Motor Finance, Kia Motors Finance and Genesis Finance. Through a network of over 450 Hyundai and Kia dealerships nationwide, we provide indirect vehicle financing and leasing solutions...

Who We Are: Hyundai Capital Canada (HCCA) is the Canadian captive finance business for Hyundai Motor Group. We go to market under the service brands Hyundai Motor Finance, Kia Finance, and Genesis Finance. Through a network of over 450 Hyundai and Kia dealerships nationwide, we provide indirect vehicle financing and leasing solutions to consumers and...

About Us:The Opportunity:Under Sunwing Vacations, we are looking for a IT Product Manager to join us in making vacation dreams come true. As an IT Product Manager, you will oversee the commercial success of Contact Centre technology within the Genesys CcaaS Platform. This role involves managing all stages of the product life cycle, from ideation and design...

Requisition ID: Tangerine is Canada's leading direct bank. We offer flexible and accessible banking options, innovative products, and award-winning Client service. The reason why Tangerine employees come to work each day is to help Canadians live better lives. We focus on making a difference in our communities, and that includes our own internal community....

Requisition ID: 197859Tangerine is Canada's leading direct bank. We offer flexible and accessible banking options, innovative products, and award-winning Client service. The reason why Tangerine employees come to work each day is to help Canadians live better lives. We focus on making a difference in our communities, and that includes our own internal...

Is this role right for you? In this role you will: The primary function of this role will be supporting and developing for our cloud-based Voice Biometrics solution (Gatekeeper) as well as daily and on-call support of additional enterprise solutions managed by the eContact team Integration work with Google Cloud Additional application support may...

Who We Are: Hyundai Capital Canada (HCCA) is the Canadian captive finance business for Hyundai Motor Group. We go to market under the service brands Hyundai Motor Finance, Kia Finance, and Genesis Finance. Through a network of over 450 Hyundai and Kia dealerships nationwide, we provide indirect vehicle financing and leasing solutions to consumers and...

Description Who We Are: Hyundai Capital Canada (HCCA) is the Canadian captive finance business for Hyundai Motor Group. We go to market under the service brands Hyundai Motor Finance, Kia Finance and Genesis Finance. Through a network of over 450 Hyundai and Kia dealerships and 30 Genesis Distributors nationwide, we provide indirect vehicle financing...

Is this role right for you? In this role you will: Provide 1st and 2nd Level support for troubleshooting and resolution of incidents related to Contact Center phone platform, including joint participation with other areas of support for fault detection in external applications associated with or derived from the Telephony platform telephony (i.e., AIC/CTI,...

May 27, 2024 About Us: Sunwing Vacations Group is home to North America's largest vacation brands, comprised of the leading Canadian leisure tour operators Sunwing Vacations and WestJet Vacations, along with the growing United States based tour operator Vacation Express, together with the Group's own travel retail businesses and Luxe Destination Weddings....