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Instructional Designer
1 week ago
Apply locations Nova Scotia, Canada - Remote Ontario, Canada - Remote posted on Posted 2 Days Ago job requisition id R8939 Who we are.
Newfold Digital is a leading web technology company serving millions of customers globally. Our customers know us through our robust portfolio of brands.We have some of the industry's most prominent and storied go-to-market brands, including Bluehost, HostGator, , Markmonitor, Network Solutions, and We help customers of all sizes build a digital presence that delivers results.
With our extensive product offerings and personalized support, we take pride in collaborating with our customers to serve their online presence needs.
The strength of our company lives in the intersection of our people, our customers, and our brands.The S ales Instructional Designer will be responsible for ongoing development and revision of written learning curriculum to ensure engaging instructor-led new hire, upskill training , workshops and continuous education programs that support our Sales teams .
This position will collaborate with business partners, subject matter experts and Learning and Employee Success team members to design and develop c ontent and programs in alignment with business goals.
Work in consultation with business partners, subject matter experts and course facilitators to identify training requirements , d esign engaging training content, as well as develop processes to adequately assess effectiveness of training, skill acquisition and retention of knowledge.
Stay current on products, systems, policies and procedures .Continuously a ssess and update training for accuracy, relevancy and effectiveness.
Manage instructional design projects from start to finish .
Upload and manage content in SharePoint .
Facilitate the creation of multimedia content ( e.g. video, audio, etc.) .
Assist with the facilitation of training sessions as needed .
Exceptional o rganization, communication, detail-orientation, time management and project management skills.
Proven ability to effectively consult and work collaboratively with different departments across sites and management levels.
Proven ability to work creatively and independently while driving projects to success.
Experience designing training materials for call center environments, and/or customer service/sales curriculum preferred .
A minimum of 2 years instructional design experience and or professional training experience required .
Experience with eLearning design using multiple authoring tools like Camtasia and Articulate 360, (including Storyline and Rise) desi red.
Experience working with and managing content in an LMS (Workday preferred) .Strong working knowledge of instructional design, learning methodologies, evaluation and adult learning principles.
Ability to quickly develop a wide breadth and depth of highly technical knowledge .
Have a strong working knowledge of small businesses and the use of domains, hosting, email and site builders to establish an online presence .
You can feel like a Newfolder in a work-from-home, hybrid or work-from-the-office environment.We're proud of our culture of diversity and inclusion. We have 20 + affinity groups where you can network and connect with Newfolders globally.
We're fans of helping our employees learn different aspects of the business, be challenged with new tasks, be mentored, and grow their careers.
Individual salaries are determined by various factors including, but not limited to:candidate's qualifications, such as skills, education, and experience, as well as internal equity and market conditions.
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