Relationship Manager

1 week ago

Toronto, Ontario, Canada RateHub Full time

WHO IS RATEHUB?

We're a company on a mission. Every single team member, from product & engineering, to sales & marketing, finance, operations and everything in between is obsessed with one thing; helping Canadian's make better financial choices. And we're pretty great at it, too. Via our digital application technology and our award winning in-house brokerages, we help over 2M Canadian's per month make a positive impact on their finances. 365 days a year we deliver our users the best online mortgage experience, personalized credit card options, and cheaper auto & home insurance policies than they typically get from their existing financial adviser.

Changing how people make financial choices isn't easy, though. We know that achieving our mission is full of challenges; challenges that can be complex and often unexpected, but that are always interesting, rewarding and fun to solve as a team. This is where you come in. We are on the hunt for the right kind of people to join us and help lead us forward to continued growth.

We're looking for a Relationship Manager to join our Partnerships Team (based in downtown Toronto but also open to remote candidates) reporting directly to the Director of Everyday Banking. This is a great opportunity for someone with a proven sales background from the media and affiliate industry and is looking for more ownership in their role. The ideal candidate has a passion for sales and new business development while maintaining a collaborative spirit in the pursuit of team success.

YOUR RESPONSIBILITIES

  • Manage the end-to-end sales process, including but not limited to identifying, qualifying, capturing, and closing sales opportunities. This would also include developing proposals for media and affiliate campaigns
  • Sell and onboard new lead and media partners
  • Attain quota for lead generation, display, sponsorship and licensing by upselling and cross-selling existing partners and hunting new ones
  • Identify new areas of growth through product innovation, new business development and various strategic initiatives
  • Collaborate with other members of the Sales Team, the Business Unit Managers, Product and Ad Operations to come up with solutions and respond to client needs
  • Maintain in-depth knowledge of the industries we operate in, your designated brands and our solutions
  • Conduct consistent performance evaluation discussions with partners, equipping them with performance reports to effectively influence with data
  • Ensure we maintain our standard SLAs and the client experience remains paramount
  • Capture and record all activities relating to the assigned book of business in our CRM (Salesforce) to effectively manage sales engagements - if it's not in our CRM, it didn't happen

YOUR QUALIFICATIONS

  • 3+ year of experience managing and growing a book of business, resulting in increased market share through business development and account management responsibilities required
  • 1+ year of proven sales results delivering products to Financial Industry clients a strong asset
  • Proven leadership skills with the ability to act as an owner and champion your accounts
  • Ability to identify and communicate value and opportunities to upsell and grow business within a mature account
  • Effective communication skills with the ability to deliver presentations internally to senior leadership and externally to clients
  • Instilled with a high level of integrity, particularly to ensure client commitments are only made when they can be delivered on
  • Collaborative and a solution-first mindset as the department continues to grow and evolve

CULTURE FIT:

  • No Ego: No task is too big or small. You are never afraid to ask questions when you are trying to learn and understand things. You have no problem rolling up your sleeves and helping to execute when the team needs help. This humility extends to all aspects of your work and interaction with teammates.
  • Player Coach: You mentor and teach as you execute. You model the behaviour you expect from your team. You don't just tell others what to do, you know and show how to do it at a high standard.
  • Growth Mindset: You have a desire to always continue to grow and learn. This means a willingness to get outside your comfort zone and try new things because you view these as opportunities to gain skills and knowledge.
  • Helping Hand: You always offer to help without having to be asked. You go the extra mile to help out regardless of your team and function.
  • Get S##T Done: Your bias is towards action. This means pitching in and rallying to get things across the finish line. Rather than putting off work ask yourself what you can do today to move the needle on a project or goal.
  • Digs Deep: You aren't afraid to ask questions because you want to understand every issue so that you can properly solve the root cause of the problem instead of just completing the task you are given.

JOB PERKS:

  • Competitive salary: We know it's expensive to live/work in Canada
  • Remote-first organization: we love opportunities to get together as a team, but for the most part we offer our employees the flexibility to work anywhere in Canada
  • Flexible hours: Enjoy a couple more hours of sleep in the morning, if you want
  • Benefits: Health is wealth A benefits package with no employee contribution required
  • Perks: RRSP matching program, individual training allowance, fun team socials (remote AND in-person) and more

Ratehub welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process.

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