Customer Service Operations Specialist
2 weeks ago
We are looking for the right person to build upon our success to date; and who wants to be part of a dynamic team in a fast paced and positive environment.
The Role will include:
- Operational excellence to serve our customers.
- Managing and growing relationships with international carriers and local service providers.
- Handling Shipments from A to Z; both imports and exports, from order confirmation to delivery.
- Working with our sales team to implement new accounts, streamline existing accounts, and to find better ways of doing things
- Learning and developing your international business and freight forwarding knowledge to become a trusted advisor
- Working with our global team
- Solutions thinking on a daily basis
- A fast paced working environment
- An opportunity to join out Mainfreight Development Program (MDP)
- A passion for freight and the supply chain industry overall
- Excellent communication skills both verbal and written
- Not afraid of hard work and going the extra mile
- Work well within a team and individually.
- Ability to work under pressure and meet deadlines, while maintaining a positive attitude and providing exemplary customer service.
This is an excellent opportunity for anyone who aims to delight the customer, wants to grow their career within our exciting industry, and is ready to join a great team.
Job Types:
Full-time, Permanent
Salary:
From $40,000.00 per year
Schedule:
- 8 hour shift
Supplemental pay types:
- Bonus pay
COVID-19 considerations:
Must be fully vaccinated to be considered (2 doses).
Ability to commute/relocate:
- Mississauga, ON: reliably commute or plan to relocate before starting work (required)
Application question(s):
- Are you fully vaccinated (2 doses)?
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