Senior Events Manager

1 week ago

Vancouver, British Columbia, Canada EightSix Network Inc Full time $78,000 - $97,000
Additional Information Bonus Eligible, Flexible Work Arrangement, Benefits and Pension Eligible
Job Category Event Management
Schedule Full-Time
Located Remotely? Relocation? Position Type Management

Prepares all event documentation and coordinates with Sales, property departments and customer to ensure consistent, high level service throughout the pre-event, event and post-event phases of property events.

This position primarily handles complex events. Recognizes opportunities to maximize revenue by up-selling and offering enhancements to create outstanding events.

Supports and acts on behalf of the Director of Event Management or Director of Event Planning and Operations in his/her absence.

Serves as the event planner's primary contact (following turnover) on property and is responsible for his/her experience.
2 years experience in the event management or related professional area.

2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required.

Executing Event Operations

  • Leads pre-event and post-event meetings for assigned groups.
  • Identifies operational challenges associated with his/her group and works with the property staff and customer to solve these challenges and/or develop alternative solutions.
  • Manages customer budgets to maximize revenue and meet customer needs.
  • Oversees his/her customer experiences from file turnover through the post event phase until turnover back to sales.
  • Conducts pre- and post-event meetings as required to review/communicate group needs and feedback.
  • Manages group room blocks and meeting space for assigned groups.
  • Adheres to all standards, policies, and procedures.
  • Up-sells products and services throughout the event process.
  • Participates in customer site inspections and assists with the sales process when necessary.
  • Acts as liaison between field sales person and customer throughout the event process (pre-event, event, post-event).
Managing Profitability

  • Manages revenue and profitability associated with events.
  • Forecasts group sleeping rooms and event revenue (catering and audio-visual) for his/her groups.
  • Reviews billing and payments with clients.
Interacts with guests to obtain feedback on product quality and service levels.

  • Handles guest problems and complaints.
  • Makes presence known to customer at all times during entire event process.
  • Follows up with customer post-event.
  • Greets customer during the event phase and hands-off to the Event Operations team for the execution of details.
  • Strives to improve service performance.
  • Coordinates and communicates verbally and in writing with customer (internal and external) regarding event details.
Marriott International is an equal opportunity employer.

We are committed to non-discrimination onanyprotectedbasis, such as disability and veteran status, or any other basis covered under applicable law.

If you require an accommodation in relation to this job posting, our online application or an interview, please call or email .Please note that this phone number and email are only for those individuals who would like to request an accessibility accommodation as part of the recruiting process.

Vancouver, BC Senior Events Manager
Part Time / Full Time Senior Events Manager
calendar_today Immediate Start Job Description
Additional Information Bonus Eligible, Flexible Work Arrangement, Benefits and Pension Eligible
Job Category Event Management
Schedule Full-Time
Located Remotely? Relocation? Position Type Management

Prepares all event documentation and coordinates with Sales, property departments and customer to ensure consistent, high level service throughout the pre-event, event and post-event phases of property events.

This position primarily handles complex events. Recognizes opportunities to maximize revenue by up-selling and offering enhancements to create outstanding events.

Supports and acts on behalf of the Director of Event Management or Director of Event Planning and Operations in his/her absence.

Serves as the event planner's primary contact (following turnover) on property and is responsible for his/her experience.
2 years experience in the event management or related professional area.

2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required.

Executing Event Operations

  • Leads pre-event and post-event meetings for assigned groups.
  • Identifies operational challenges associated with his/her group and works with the property staff and customer to solve these challenges and/or develop alternative solutions.
  • Manages customer budgets to maximize revenue and meet customer needs.
  • Oversees his/her customer experiences from file turnover through the post event phase until turnover back to sales.
  • Conducts pre- and post-event meetings as required to review/communicate group needs and feedback.
  • Manages group room blocks and meeting space for assigned groups.
  • Adheres to all standards, policies, and procedures.
  • Up-sells products and services throughout the event process.
  • Participates in customer site inspections and assists with the sales process when necessary.
  • Acts as liaison between field sales person and customer throughout the event process (pre-event, event, post-event).
Managing Profitability

  • Manages revenue and profitability associated with events.
  • Forecasts group sleeping rooms and event revenue (catering and audio-visual) for his/her groups.
  • Reviews billing and payments with clients.
Interacts with guests to obtain feedback on product quality and service levels.

  • Handles guest problems and complaints.
  • Makes presence known to customer at all times during entire event process.
  • Follows up with customer post-event.
  • Greets customer during the event phase and hands-off to the Event Operations team for the execution of details.
  • Strives to improve service performance.
  • Coordinates and communicates verbally and in writing with customer (internal and external) regarding event details.
Marriott International is an equal opportunity employer.

We are committed to non-discrimination onanyprotectedbasis, such as disability and veteran status, or any other basis covered under applicable law.

If you require an accommodation in relation to this job posting, our online application or an interview, please call or email .Please note that this phone number and email are only for those individuals who would like to request an accessibility accommodation as part of the recruiting process.

To achieve the brand mission of becoming the preeminent wellness brand in hospitality, we need passionate and engaged associates to bring the brand's unique programming to life.

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Be the first to be notified about new Senior Events Manager jobs in Vancouver, British Columbia

With lush, serene Stanley Park at our doorstep, water lapping the Coal Harbour shores, snow-capped North Shore Mountains in-sight and the vibrant city center around the corner, The Westin Bayshore, Vancouver offers perfect balance in breathtaking surroundings.

An elegant base to explore Vancouver, this Bayshore property is a hub of well-being for leisure or business travelers.

A variety of year-round, signature wellness programs promote a feeling of excellence amid food and beverage offerings that recharge body and mind.

Host waterfront conferences, social events and weddings in more than 71,000 square feet of flexible space with custom catering menus and one of Western Canada's largest hotel ballrooms.

With lush, serene Stanley Park at our doorstep, water lapping the Coal Harbour shores, snow-capped North Shore Mountains in-sight and the vibrant city center around the corner, The Westin Bayshore, Vancouver offers perfect balance in breathtaking surroundings.

An elegant base to explore Vancouver, this Bayshore property is a hub of well-being for leisure or business travelers.

A variety of year-round, signature wellness programs promote a feeling of excellence amid food and beverage offerings that recharge body and mind.

Host waterfront conferences, social events and weddings in more than 71,000 square feet of flexible space with custom catering menus and one of Western Canada's largest hotel ballrooms.

Applying to Senior Events Manager @ The Westin Bayshore Vancouver

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