Residential Support Worker

2 weeks ago

Ottawa, Ontario, Canada St Mary's Home Full time

Reporting to:
_Residence Manager_

About us
St. Mary's Home is a not-for-profit charitable organization serving the Ottawa area and beyond. SMH has continuously and responsively served pregnant youth in Ottawa since 1933.

Specialized residential and community support services are provided to marginalized young pregnant women (ages 12-25), young parents and their children.

The approach is holistic, grounded in a strong commitment to strengthen and build upon the personal resilience of each individual.


1.
NIGHT PROGRAM FACILITATOR

  • Welcomes and orients new resident/participant to the residence
  • Support participant around evening/bath time/bedtime routine as directed
  • Offer respite to new moms especially during the first few weeks following delivery
  • Provide breastfeeding support and/or bottle sterilising in the first weeks following delivery
  • Night checks throughout the night, supporting and monitoring participants adherence to safe sleep
  • Support new parents with laundry
  • Complete all tasks within EMHware, and review parent profiles to ensure they are up to date
  • Facilitate formal and/or informal programs for parents to participate in at the residence
  • Additional duties as assigned by SMH as required

2. PARENTING SUPPORT FACILITATOR

  • Welcomes and orients new participants to the residence
  • Primarily work as
    parent support on the "floor" during assigned shifts
  • Supports parents in integrating the
    Parenting Readiness and
    Parenting Program daily
  • Actively promote
    positive parentinfant interactions; including parentinfant play and attachment
  • Support parents with their direct baby care skills; teaches parents to understand their infants' emotional cues
  • Support parents to develop a routine for themselves and their infant/s and support parents to develop a
    Parenting Lifestyle:
  • When possible participate in Residential Client Service Meetings and Residential House Meeting
  • Commit time and energy towards supporting
    positive residential dynamics through activities, such as, crafts, recreation, celebrating special events/holidays and opportunities for positive in person client interactions
  • Encourage parents to develop and maintain a
    positive parenting routine with their baby including helping parents to manage their baby's day and evening routines
  • Support and assist parents with applying/practicing basic baby care skills that
    promote their babies' health, safety and development:
  • Respond to parent conflicts and provides conflict resolution as needed
-
Make referrals to case-manager, SMH centre support staff and/or other community agencies

  • Assist with meal and snack preparations as required
  • Additional duties as assigned by SMH as required

3. HEALTH AND SAFETY FACILITATOR

  • Responsible for the
    immediate safety of the parents, babies, staff and building: conducts building checks, reports anomalies and potential safety concerns as per protocol
  • Responsible to ensure that the residence and bedrooms meet Fire, Health and Safety Standards at all times
  • Meal preparation for the following day in addition to: comprehensive sanitization of all kitchen surfaces and dining spaces and appliances, replenishing food and other dining items
  • Responsible to complete
    full disinfecting rotation schedule
    and night cleaning rotation as per schedule or as needs require, including facility cleaning and all common use baby equipment/toys according to Public Health mandated guidelines and Residential Guidelines
  • Carry out full laundry routine, for linens/blankets/towels
  • Implement
    SMH oncall procedure guidelines at all times, and communicate with SMH On-Call as directed in policy and alerts the necessary authorities in the event of a health, safety or security issues at the residence
  • Dispensing medication as per policy and procedures of SMH as required
  • Responsible to ensure that the working environment has a clean and organized appearance, and take the initiative to rectify any issues
  • Demonstrate understanding, applies and upholds all
    St Marys Home and
    Residential Policies and Procedures:
  • Leave common office and living spaces clean and sanitized, removing all garbage each shift.
  • Additional duties as assigned by SMH as required

4. TEAM CONTRIBUTOR

  • Responsible to complete/read all required forms and documentation as per established protocols
  • Complete preintake and Day 1 administration
  • Responsible for the completion of all admission and discharge parent documentation
  • Complete shift changes and case review when required
  • Responsible for bed linen laundry, overseeing linens, sorting donations and gifts
  • Complete all shift tasks as directed by supervisor
  • Participating in all agency meetings and agency training opportunities when required.
  • Support and contribute to positive staff team function
  • Support integrative approach to parent service between the Residence and Young Parent Outreac

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