Residential and Community Support Worker, Safe

1 week ago

Ottawa, Ontario, Canada The Elizabeth Fry Society of Ottawa Full time
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Join our amazing team—and be part of an exciting new pilot project_

Residential and Community Support Worker, Safe Bridge Stabilization Pilot Program

Full-Time Evenings (6-month contact with possible extension)


The Elizabeth Fry Society of Ottawa is a not-for-profit community agency offering residential and community programs and services to women and men in conflict with the law.

Safe Bridge Stabilization Program is a 15-month pilot program for women/gender-diverse individuals who are struggling with their substance use health and who are motivated to stabilize in preparation for treatment.

We are implementing this pilot program in collaboration with Minwaashin Lodge and Cornerstone Housing for Women.

Safe Bridge is designed to provide safe, supportive, trauma-informed day/evening programming for up to six women and gender-diverse individuals in our 24/7 supportive residence, as well as to clients living in the community and clients of Minwaashin Lodge.

Day/evening programming will include both Indigenous and mainstream programming.


The position of Residential and Community Support Worker - Full-Time Evenings (Safe Bridge) reports to the Manager, Safe Bridge Stabilization Program.

The evening shift is 3:45 p.m. to 12:00 a.m. Monday though Friday. This unionized position includes provision of support to residents, including emotional support, crisis intervention, conflict resolution, and resource referrals. This position includes primary life skills support and education, and meal/nutrition support. The Residential and Community Support Worker also contributes to the overall security, maintenance, and smooth operation of the residence.

Job Title:
Residential and Community Support Worker, Full-Time Evenings (6-month contract)

Reports to:
Manager, Safe Bridge Residential Stabilization and Community Program

Hours:41.25 hours/week

Language:
English Essential (Bilingual Preferred)

Salary:
$19.44/hour (+ benefits)

Core Responsibilities

Provide Support to Residents

  • Promote and maintain the mission, vision, and values of the Elizabeth Fry Society of Ottawa and the Safe Bridge Stabilization Program.
  • Provide support to residents using a traumainformed approach, including emotional support, therapeutic listening, crisis intervention, conflict resolution, and referrals that support personal autonomy and choice.
  • Provide primary guidance and support to residents learning and practising life skills (e.g., meal planning and meal cooking, interpersonal relationships, mindfulness, and healthy habits) that empower recovery and improve quality of life after treatment.
  • Act as a role model in selfcare, selfempowerment and selfcompassion.
  • Provide feedback on daily operations and work closely within a team to foster program development designed to meet the needs of clients experiencing substance use health challenges.
  • Liaise and maintain collaborative relationships with community partners, service providers and funders.

Maintain Records and Contribute to Safety and Maintenance of the Residence

  • Collect, enter, and maintain information in ShareVision for all direct service interactions (while maintaining client confidentiality) as per agency standards and the requirements of our funders.
  • Assist in the overall security, safety, and maintenance of the residence.
  • Attend and participate in monthly all staff meetings and regular Safe Bridge team meetings.

Other Responsibilities

  • Be part of a collaborative, supportive, and empowering team built on passion, respect, and inclusiveness.
  • Attend and participate in monthly all staff meetings and Safe Bridge team meetings.
  • Perform other duties as assigned by the Manager, Safe Bridge Stabilization Program.

Required Qualifications, Knowledge, Capacity, and Commitment

Required Education and Experience

  • Experience working with marginalized women, genderdiverse individuals, and/or communities who face multiple barriers such as poverty, discrimination, criminalization, and a lack of housing.
  • Professional and/or voluntary experience in the field of substance use health and mental health.
  • Experience and/or education equivalent to an undergraduate degree in criminology, addictions, social work or related field OR a diploma in a similar field.

Required Knowledge, Capacity and Commitment

  • Knowledge of withdrawal symptoms, substance use health, mental health, and related issues.
  • Good understanding of substance use health and mental health programs and services as well as community services to support successful reintegration.
  • Understanding or awareness of therapeutic care such as trauma informed care, motivational interviewing, and/or strengthbased support.
  • Understanding of the dynamics of criminalized women's behavior, identifying potential challenges to their successful reintegration, and supporting these needs and risks.
  • Ability to provide nonjudgmental emotional support and form tr

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