Intake and Registration Specialist

2 weeks ago


Guelph, Ontario, Canada Homewood Health Full time
Make a difference in a growing, innovative mental health organization and centre of excellence in people-centered care. Work with supportive colleagues who are passionate about improving lives and champions for quality and continuous learning.

Hours of work: Monday to Friday 9am to 5pm (Temporary full time for up to 7 months, with the opportunity of an extension)

As an Intake and Registration Representative, you will be an integral part of a collaborative, inter-disciplinary team focused on delivering seamless services and programs to our clients and customers. If you are looking for a company that is constantly moving forward in pursuit of successful outcomes, get ready to love it here

What you'll be doing:
  • Front Desk duties
  • Input referral information into patient care system
  • Contact patients to verify and input patient information to the patient care system
  • Update and verify all information on patient care system as necessary
  • Input admission/discharges/transfers as necessary
  • Ensure all information is accurate
  • Contact referral sources for additional information, as indicated
  • Contact patients to offer admission
  • Review pre-admission requirements and hospital rules and regulations
  • Input pre-admission information into the patient care system
What we're looking for:
  • Health Office Administration Certificate or Diploma
  • 1 year prior experience in a medical office or health record experience preferred
  • Highly detail oriented self-starter
  • Knowledge of basic office practices – filing, sorting, scanning
  • Excellent customer service skills
  • Knowledge of the use/maintenance of office equipment such as computer, printers, telephones, fax machines, and photocopiers
As part of our commitment to the health and safety of our patients, staff and community from COVID-19, subject to any accommodation required by applicable human rights legislation, Homewood Health Centre requires that all staff have received all required doses of a COVID-19 vaccine approved by Health Canada.

Why work with us

Homewood Health is Canada's largest and leading service provider for medically focused, evidence-based treatment of mental health and addiction disorders. Our organizational culture values service excellence, integrity, collaboration and innovation. Our people make a difference

As an equal opportunity employer, Homewood Health is committed to employment accessibility, diversity, equity and inclusion. For this reason, we encourage applications from members of equity-seeking groups including women, racialized and indigenous communities, persons with disabilities, and persons of all sexual orientations and gender identities/expressions.

Join us at Homewood HealthTM and be part of a diverse team helping Canadians live healthier, more productive and fulfilling lives.

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