Service Manager

2 weeks ago


Winnipeg, Manitoba, Canada Ross Equipment Full time

Service Manager
Do you have a passion for leading people and building a team? Do you have previous similar experience? This may be the opportunity you have been searching for

The Opportunity
We are looking for a Service Manager with vision to join our exceptional team. Your role is fast-paced and challenging, yet deeply rewarding. You play an integral part in our business and is an essential part of the leadership team.

Duties of this position include, but are not limited to, the following:

  • Manage technicians and Supervise operations
  • Providing direction, support and guidance to the departmental employees on a daily and/or as needed basis
  • Conduct or arrange the topics of training for the weekly toolbox meeting
  • Work as a liaison with other Internal Business Units to develop key customer accounts and generate new business
  • Actively addresses customer service issues
  • Closely manage key performance measures (profitability, customer service, synergies/relationships) for each region and by customer


Having experience in a similar role, you have earned a reputation for your ability to develop and lead a strong team while fostering a positive work environment.

You see customer service as a top priority and a key to the company's success.

With the ability to analyze an operating statement with precision, you gain a true picture of your department's successes and shortcomings.


You also obtain the following qualifications and skills:

  • Mechanically inclined, you have proven your ability to problemsolve and perform under pressure
  • Postsecondary education in a related field is an asset
  • Proficient with Microsoft Office Suite and iOS operating systems for your mobile device
  • You have experience leading or driving a safety culture with your team

About Us


As a company that is constantly evolving and striving to be a leader in our industry, we offer employees the opportunity to grow with us.

We value dedication to continuous improvement and learning, a strong work ethic, social and personal responsibility, and work-life balance.

Does Your Career Need A Lift?
IND1

Benefits:

  • Dental care
  • Extended health care
  • Life insurance
  • RRSP match
  • Vision care

Schedule:

  • Monday to Friday

Experience:

- service advisor: 1 year (preferred)

  • Customer service: 1 year (preferred)

Work Location:
One location

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