Intermediate Project Manager

2 weeks ago

Ottawa, Ontario, Canada Versaterm Full time

Who We Are


For more than 40 years, Versaterm Public Safety has defined the future of public safety software, delivering success to agencies, large and small, with an end-to-end ecosystem of solutions from community engagement to case closure.

Versaterm's dedication to public safety is demonstrated by an unwavering commitment to customer satisfaction, development of innovative software solutions powered by advanced technologies, and a team dedicated to making a difference in the lives of those sworn to serve.


Komutel, part of the Versaterm Public Safety Group, is a software organization that has been in business for over 20 years.

During that time, we have built an enviable reputation for providing industry-leading communications solutions to support mission-critical public safety services in communities across Canada.

Our clients include Police, Fire, and Public Safety Access Point agencies, who depend on our software and on our exceptional 24/7 support to keep their communities safe.

We, in turn, depend on our team of top-notch professionals to deliver to and exceed our client's expectations.


This is an exciting time for us We're currently experiencing significant growth, with increased sales and installations of our public safety products.

So join us as we continue to be innovative, focusing on creative, seamless solutions that allow our customers to focus on the communities they serve.


The Role


We are seeking a Project Manager to oversee multiple implementation projects involving Komutel sales and technical teams, Business Partners, Clients, and other members of the Komutel technical team.


More specifically, you will Plan, supervise and assist:

  • Directly with Customers or in collaboration with Channel Partners
  • Deployment of Komutel solutions for customers: installation, configuration, and customization of computers, hardware & software for the client, training of users and administrators
  • Adapt the Komutel Solutions according to the constraints and characteristics of the client's environment
  • Perform daily checks of systems and proactively detect problems during the breakin period, recommend and implement solutions onsite or remotely
  • Escalate issues and make recommendations as needed
The role can be located in Versaterm's Komutel St. Georges or Ottawa offices or remotely from within Canada.

What You'll Bring

  • Minimum of 3 years experience in technical project management (preferably software solutions implementations)
  • Knowledge of Telephone Systems (legacy and VoIP)
  • Knowledge of IT, Microsoft, VMware, SQL, and database management
  • Asset: Knowledge of spoken and written French
**Equal opportunity

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