Manager, Public Health Response Team
2 weeks ago
Manager, Public Health Response Team
BC Centre for Disease Control
Vancouver, BC
What you'll do
- Develop strategic priorities and coordinates operational planning and implementation for public health services in conjunction with the medical heads and medical director. Communicate PHSA and BCCDC vision, values and strategic direction and ensures integration into practice by interdisciplinary team members.
- Provide overall leadership and direction for team members using effective management techniques (e.g., coaching, mentoring, skill and leadership development, decision making, coalition building and performance management) that support the achievement of required outcomes. Manage and supervise staff.
- Manage service area operations by coordinating and establishing priorities, assessing and monitoring staffing requirements and supplies. Define an effective workforce plan in collaboration with key partners and stakeholders that ensures the availability of adequate & appropriate staff according to operational demands and environmental and resource constraints.
- Develop effective and efficient practices and processes to measure the use of resources and quality of care. Prepare an operating budget, monitors variances and uses best practice methods in reporting, monitoring and managing allocated budget. Coordinate contract management as required.
- Lead, in collaboration with physicians & professional practice leaders, the identification of evidence based outcomes, the development of quality indicators and/or care pathways, ensure compliance with accreditation standards, and coordinate or participate in quality improvement activities such as the integration of BCCDC's Ethical Framework, Triple Aim and Lean into public health. Seek to include client and stakeholder input and engagement with program planning, implementation and/or evaluation as appropriate.
- Provide leadership to staff through collaborative coaching, guiding and modeling key behaviours and strategies, encouraging dialogue and providing guidance and advice to facilitate resolutions to work issues. Foster partnerships and establish systems that ensure seamless client flow.
- Recruit, hire, and supervise staff by identifying vacancies, interviewing applicants, and making hiring decisions in collaboration with nursing, physician and professional practice leaders as needed; and ensure clarification of roles, adherence to accreditation and practice standards, and safe delivery of care.
- Implement effective performance management processes in an interdisciplinary team environment. Ensure probationary and annual reviews are completed for program staff; investigate work and staff issues, and where necessary initiates disciplinary action up to and including termination. Participate in labour relations, including the grievance process. Monitor requests for overtime, vacation, leaves of absences, and sick time.
- Create an environment that encourages participation in research, evidencebased practice, foster personal growth and supports opportunities for learning and teaching for students and staff.
What you bring
Qualifications:
- A level of education, training and experience equivalent to a Master's Degree in Public Health, Business or Health Administration, Nursing, or a healthcare related field and five (5) years recent related public health clinical experience that includes two (2) years working in a managerial/leadership capacity.
- Proven leadership ability, with communication and interpersonal skills conducive to interacting in a multidisciplinary environment and ability to relate easily to a variety of people from diverse backgrounds. Selfdirected and highly motivated.
- Demonstrated ability to lead teams and to promote teamwork.
- Demonstrated selfevaluation and growth using a framework of leadership competencies.
- Critical thinking skills and proven ability to effectively manage human and fiscal resources.
- Demonstrated understanding and experience of quality assurance process, operational planning and program development.
- Ability to prioritize and manage multiple tasks and projects.
- Demonstrated basic computer literacy with word processing, spreadsheet and/or database programs and ability to utilize a computerized patient care information system.
- Commitment to upholding the shared responsibility of creating lasting and meaningful reconciliation in Canada as per TRC and BC's Declaration on the Rights of Indigenous Peoples Act
- Knowledge of social, economic, political and historical realities impacting indigenous communities and familiarity with Indigenous Cultural Safety and antiracism and accompanying reports (BC DRIPA, TRC, etc.).
What we bring
Every PHSA employee enables the best possible patient care for our patients and their families. Whether you are providing direct care, conducting research, or making it possible for others to do their work, you impact the
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