Foreign Exchange Teller

1 week ago


Ottawa, Ontario, Canada ICE Currency Services Full time

Main Job Purpose:


The Foreign Exchange Teller is responsible for buying and selling foreign currencies and selling additional products to customers, while providing exceptional customer service at all times.


Key Responsibilities:

  • Buy and sell foreign currencies.
  • Provide money transfer services.
  • Upsell and crosssell currency and company products
  • Provide exceptional customer service in a friendly and efficient manner.
  • Follow all company and security procedures.
  • Balance the till accurately.
  • Keep the work area clean and tidy.
  • Perform other duties as assigned by the supervisor.

Skill Required:

  • Counting and adding large numbers in high speed, as well as working with large sums of cash.
  • Verbal and written communication.
  • Customer service.
  • Working as a team.
  • Problem solving.
  • Selling and upselling of products.
  • Ability to sit / stand for long periods of time.

Knowledge Required:

  • Foreign exchange rates, precious metals and phone cards.
  • Banknote knowledge.
  • Anti-Money Laundering Regulations.

Job Type:
Part-time

Salary:
$17.00-$19.00 per hour

Benefits:

  • Dental care
  • Extended health care
  • Onsite parking
  • RRSP match

Schedule:

  • 4 hour shift
  • 8 hour shift
  • Holidays
  • Monday to Friday
  • Morning shift
  • Night shift
  • On call
  • Overtime
  • Weekends as needed

Supplemental pay types:

  • Commission pay
  • Overtime
pay

Experience:

Customer Service: 1 year (required)

Work Location:
In person

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