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Service Advisor

3 months ago


Scarborough Village, Ontario, Canada TESCO Full time

Perks Offered in this role:

  • Competitive salary
  • Benefits (Health, Vision, Dental, Life Insurance)
  • RRSP match
  • Great working environment
  • Opportunity to learn and grow

Responsibilities and Duties:

  • Maintain good relationships with customers and coworkers
  • Assist the technicians in meeting their parts demands
  • Restock shelves
  • Receive orders
  • Purchase orders

Qualifications and Skills:

  • Parts and/or service department experience
  • Previous retail experience
  • Team player
  • Exceptional customer service skills
  • Ability to work cooperatively with other employees and in a team environment
  • Strong communication skills
  • Shipping and receiving experience
  • Bilingualism would be an asset
  • High school diploma
  • Truck Equipment Service Company is an equal opportunity employer. Accommodations will be provided to those who request it._

Schedule:

  • Monday to Friday
  • Weekends as needed

Work Location:
In person

Note:
public transportation is available.

Job Types:
Full-time, Permanent

Pay:
From $18.00 per hour

Expected hours: 42.5 per week

Benefits:

  • Dental care
  • Disability insurance
  • Extended health care
  • Life insurance
  • Onsite parking
  • Paid time off
  • RRSP match

Overview:

Responsibilities:

  • Greet customers and assist them with scheduling service appointments
  • Listen to customers' concerns and accurately document issues
  • Provide recommendations for necessary repairs and maintenance based on mechanic assessments
  • Upsell additional services or products when appropriate
  • Communicate effectively with the service team to ensure timely completion of work
  • Handle cash transactions and maintain accurate records
  • Maintain a clean and organized service area

Requirements:

  • Previous experience in a dealership or automotive repair setting preferred
  • Strong customer service skills with the ability to build rapport with clients
  • Proficiency in sales techniques and upselling strategies
  • Knowledge of mechanical systems and automotive terminology
  • Ability to work in a fastpaced environment while maintaining attention to detail
  • Comfortable handling cash transactions and basic computer skills

Pay:
From $18.00 per hour

Expected hours: 42.5 per week

Benefits:

  • Dental care
  • Disability insurance
  • Extended health care
  • Life insurance
  • Onsite parking
  • Paid time off
  • RRSP match

Schedule:

  • Day shift
  • Monday to Friday

Work Location:
In person