Internal Service Consultant

2 weeks ago

Toronto, Ontario, Canada AWIN - Volvo of Toronto Full time

Job Summary
How would you like to work with one of Canada's most prestigious and well respected automotive groups? Join Auto World Imports Network


Headquartered in Thornhill Ontario, we are a premier network of 22 luxury automobile dealerships as well as 3 state of the art collision centres in the Greater Toronto Area.

Our company values its customers and employees and is invested in principles for success. We value doing business with integrity and adhere to the highest ethical standards.

Our
Volvo of Toronto dealership is looking for an Internal Service Consultant to join our amazing team

As an Internal Consultant you will hone your sales, customer service and communication skills. This position is a great way to get into the Automotive industry.

Job Purpose


The Internal Service Consultant is responsible various administrative tasks, write work orders for New/Pre-Owned inventory, and arranges sublets for vehicles.


Responsibilities

  • Create work orders for preparation of New/Pre-Owned inventory for sale
  • Advise Sales Management of additional work required and associated cost
  • Arrange and invoice sublet repairs for above vehicles
  • Process invoices for above vehicles
  • Process and complete appropriate checklists and warranty registration for above vehicles
  • Ensure timely completion of all work requests so that vehicle can be delivered as scheduled
  • Answer all incoming phone calls within three rings.
  • Answer any inquiries possible and acquire assistance if necessary.
  • Perform service department administrative tasks as directed by management.
  • Report any situation or condition that could jeopardize the safety, welfare, or integrity of the dealership, its employees or its customers.

Qualifications

  • High school diploma or equivalent
  • Strong knowledge of Microsoft Office products, including Excel, MS Word, and Outlook
  • Excellent communication skills and customer service. Including written and verbal skills to communicate with all Service Consultants and Management
  • Previous experience in a customer service role
  • Ability to maintain filing systems and database
  • Professional appearance & friendly disposition
  • Ability to work efficiently in a highpressure environment
  • Experience using dealership related software is preferred

Personal Attributes

  • Passion, motivation, focus and leadership skills
  • Results focused approach
  • Team player
  • Strong communication skills both written and verbal
  • Ability to influence, negotiate and mediate effectively
  • Strong attention to detail
  • Ability to maintain confidentiality and professionalism
  • Excellent interpersonal and team building skills
  • Strong time management and organizational skills
  • Honest, courteous and able to demonstrate strong work ethics
  • Driven and ability to work with minimum supervision.

Benefits

We offer competitive salaries and generous benefits

  • Excellent Group Benefits package
  • Group RRSP Contribution program
  • Work/life balance
  • Training and support programs
  • Boot and tool allowance
  • Tuition reimbursement program
  • Corporate support
  • Mentorship and development
  • Unlimited careers opportunities within our automotive group

APPLY FOR A REWARDING CAREER TODAY

We thank all applicants for their response; however only those considered for an interview will be contacted.
**#AWINJobs

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