Manager / Senior Manager - Client Service Management

6 days ago


Mississauga, Ontario, Canada Maple Diversity Communications Full time
We seek an experienced and dynamic Senior Manager, strategy and Client Services to join our team

Strategic Planning:
Lead the development of long-term multicultural marketing strategies for clients, ensuring alignment with their overall business goals.

~ Market Research:
Conduct thorough research and analysis of multicultural market trends, consumer behaviour, and competitive landscape to identify growth opportunities.

~ Serve as a trusted advisor to clients, providing strategic insights and recommendations to enhance their market positioning and brand value.

~ Project Management:
Oversee the implementation of strategic initiatives, ensuring timely and effective execution across various projects.

~ Cross-functional Collaboration: Work closely with internal teams, including creative, digital, and media, to ensure cohesive strategy execution.

~ Performance Monitoring:
Track and report on the performance of strategic initiatives, making data-driven adjustments as necessary to achieve desired outcomes.

~ Stakeholder Management:
Experience: 6-7 years of progressive experience in strategy, marketing, or management consulting, with a focus on multicultural markets.

~ Proven ability to lead and manage cross-functional teams.
Proficiency in market research and data analysis tools.
Strong project management skills with the ability to handle multiple projects simultaneously.
Ability to work independently and drive projects with minimal supervision.
Strong business acumen and commercial awareness.
Professional development and training opportunities.
Flexible work environment.

Maple Diversity Communications is a leading multicultural marketing agency dedicated to bridging the gap between brands and diverse ethnic communities in North America.

With a deep understanding of cultural nuances and a commitment to innovative marketing strategies, we help brands connect meaningfully with multicultural audiences.



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