Patient Care Coordinator- W Dental

2 weeks ago


Vancouver, British Columbia, Canada Dentalcorp Canada Full time

About us:
W Dental has been serving Vancouver and the surrounding areas for around 10 years.


Our team of dentists are highly regarded in their field and provide unparalleled dental care in a safe and soothing environment.

Dr.

Ivan Kahn is a preferred provider for Invisalign Treatment with extensive knowledge regarding dental solutions for snoring, sleep apnea and Botox.


At our practice we use the latest technology and the team is proud to receiving 5-star rating across the board.

Our beautiful practice is in the Woodward's Building in historic Gastown area in Downtown Vancouver.

  • W Dental, Vancouver Dentist (w)

Schedule:
Full time hours. Monday-Friday & 1 Saturday per month.

Benefits of Joining Our Team:

  • Competitive compensation
  • Total rewards package that offers discounts on many services and activities including an exclusive corporate gym membership program; reduced rates on home and auto insurance; unlimited access to a variety of discounted entertainment, hotels, products, services and so much more
  • Employee and Family Assistance Program (EFAP) that connects team members and their families with complimentary, confidential, shortterm counseling and advisory services
  • Career development to grow and evolve as a dental professional on your individual career path, including access to industryleading continuing education
  • Attend social and CE events to network with dental professionals in your community
  • Worklife balance and flexibility
  • Access to modernized technology to provide optimal oral care to patients

Responsibilities:

  • Make a positive and lasting impression on the patient, from the moment they arrive at the practice to the moment they leave
  • Responsible for optimizing the appointment schedule by ensuring the day is full, with limited gaps
  • Manage all patient calls and inquiries with a smile: appointments, confirmations, and amendments
  • Manage potential cancellations and overcome objections to motivate the patient to keep the appointment
  • Bill patients as they come out of the treatment room, take payment, send a claim form to insurance, respond to all fee inquiries in a positive manner
  • Effectively manage the recall system and accurately maintain the patient database
  • Process referral letters and other patient correspondence upon receipt from the provider
  • Manage and file all patient records and charts
  • Demonstrate active listening and empathy to patients using effective communication skills

About You:

  • Minimum 45 years of Dental Administration experience
  • Clinical background considered an asset
  • Experience with Dental software, Tracker preferred
  • Flexible and reliable
  • Self starter


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