Used Rental Product Support Specialist

7 days ago


Edmonton, Alberta, Canada Joy Global (Canada) Ltd., a Komatsu Comp Full time

Reports to:
Manager, NSG Used Equipment & Rental Fleet

Shift: 5x2

Location:
Edmonton, AB

Relocation:
No

Travel:10-15%

Responsibilities:

  • Provide ongoing continuous support of the Used Equipment & Rental Fleet division in Canada and Global remarketing divisions.
  • Perform administration of Used and Rental processes including completing the quotetoorder to delivery process.
  • Arrange and attend weekly Used Parts/Equipment meetings including scribing and distribution of documented minutes, and required action items.
  • Complete routine and ad hoc reporting and documentation for internal distribution.
  • Partner with finance team, and customers, to ensure invoices and payments are correct and issued/processed on a monthly basis.
  • Perform reconciliations of final sell price and margin realization of all Used parts for cost analysis
  • Contribute to ongoing physical stock management counts including receipting of items, recording transfers, and logging storage locations.
  • Assist with marketing and presales activities if required.

Qualifications:

  • College diploma or undergraduate degree preferred.
  • Multitasking and strong organization skills.
  • Strong written and verbal communication skills
  • Minimum 2 years SAP experience.
  • Minimum 2 years Planning and/or Inventory Management experience
  • MS Office experience with Excel and Outlook emphasis.
  • Mechanical aptitude is an advantage.

Job Types:
Full-time, Permanent

Benefits:

  • Casual dress
  • Company events
  • Dental care
  • Extended health care
  • Life insurance
  • Onsite parking
  • Paid time off
  • RRSP match
  • Vision care

Schedule:

  • Monday to Friday

Supplemental pay types:

  • Bonus pay

Experience:

  • Used Equipment &
Rental Fleet: 1 year (preferred)

  • Customer service: 1 year (preferred)

Ability to Commute:

  • Edmonton, AB T5M 3S5 (required)

Ability to Relocate:

  • Edmonton, AB T5M 3S5: Relocate before starting work (required)

Work Location:
In person

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