Houseperson

The Sutton Place Hotel at Revelstoke Mountain Resort is a luxury 4-star hotel, located directly opposite the gondola and activities that provide experiences of a lifetime for our guests.

The Sutton Place Hotel and Revelstoke Mountain Resort (RMR) are a division of Canada's largest privately held hospitality company, Northland Properties Corporation (NPC), and since its inception in 2007, we have gained a reputation for endless outdoor adventure, big mountain riding and an authentic Canadian resort town.

If you love to connect with people and have a passion for providing an exceptional hospitality experience, then we invite you to join our Sutton Place Family

The Houseperson will promote a positive image of the property to guests, and must be pleasant, friendly and able to address problems or special requests.

The Houseperson must understand his/her role as brand ambassador and must be driven to provide a positive experience to all guests through having meaningful interactions, responding to guest requests with a sense of urgency, and for keeping all public spaces and rooms immaculate.

This is a fast paced and engaging role, the right individual will have an eye for detail, work well independently, and be great at communicating with our guests.

Job Duties include but are not limited to:

• Assist with preparing guestrooms to a high standard.
• Ensures public spaces are clean and well presented.
• Assists with evening housekeeping duties such as late stayover requests, converting beds
• Collects waste and recycling from all public spaces
• Delivers inroom amenities and linens to guests
• Assist with Laundry duties when required.
• Responds to guest inquiries, requests and complaints in a prompt and courteous manner.
• Ensures all lost property items left in guest rooms or public spaces are properly recorded and stored
• Takes personal responsibility for equipment, ensuring it is operated and maintained correctly
• Maintains an uptodate knowledge of all chemicals and cleaning products, and the correct handling procedures
• Reports any maintenance and/ or health and safety issues
• Delivers and retrieves items on loan to guests
• Ensures security of guest rooms and privacy of our guests
• Works alongside all other departments in friendly and professional manner

Benefits:

• Staff Pass to Revelstoke Mountain Resort
• Bike to work incentive.
• Reciprocal deals on lift tickets at other local mountains.
• Third Party partnership discounts for all employees.
• Group Life Insurance, Extended Health, Dental, Vision Care (after 3 months of fulltime service)
• Matching RRSP program (after 1 year of fulltime service)

Work Conditions:

Manual dexterity required to use various cleaning apparatus and supplies.

Ability to lift up to 30 pounds

Regular physical activity including walking, standing, sitting, lifting, crouching and kneeling.

SUMMATION:
Submission of resume does not guarantee an interview or an actual transfer. Qualified applicants are encouraged to apply, provided they meet the mínimal requirements of the applicable skills required.

**ABSOLUTELY NO PHONE CALLS PLEASE

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