Summer 2024- Houseperson Ft

2 weeks ago

Revelstoke, Canada The Sutton Place Hotels Full time

Proud to be 100% Canadian-owned, Northland Properties' are recognized as one of the most trusted names in hotels, restaurants, resorts, sports, construction, and asset management. Our well-known and loved brands have been bringing people together to celebrate unforgettable experiences across Canada, the US, Ireland, and the UK for over 50 years. As Canada’s fastest-growing hospitality group, we believe the foundation of our continued success is our people and their ability to take great care of our guests.

**Benefits**:

- $20.50 per hour: $18.50 per hour base starting wage plus a $2.00/hr Supplemental Summer Bonus for hours worked between May 31, 2024 - September 30, 2024.
- Staff Accommodation available.
- Summer Team Member Pass to Revelstoke Mountain Resort
- Fit to Work Program incentives.
- Reciprocal deals on summer lift tickets at other local mountains.
- Northland Perks Program and third-party partnership discounts for all team members.
- Group Life Insurance, Extended Health, Dental, Vision Care upon 3 months of employment, maintaining a minimum of 26+ hours per week.
- Matching RRSP program (after 1 year of full-time service)
- Employee Assistance Program (EAP)
- Refer a friend or family and earn money

The Hotel Houseperson will promote a positive image of the property to guests, and must be pleasant, friendly, and able to address problems or special requests. The Houseperson must understand their role as brand ambassador and must be driven to provide a positive experience to all guests through having meaningful interactions, responding to guest requests with a sense of urgency, and for keeping all public spaces and rooms immaculate. This is a fast paced and engaging role, the right individual will have an eye for detail, work well independently, and be great at communicating with our guests.

Job Duties
- Assist with preparing guestrooms to a high standard.
- Ensures public spaces are clean and well presented.
- Assists with evening housekeeping duties such as late stayover requests, converting beds.
- Collects waste and recycling from all public spaces.
- Delivers in-room amenities and linens to guests.
- Assist with Laundry duties when required.
- Responds to guest inquiries, requests, and complaints in a prompt and courteous manner.
- Ensures all lost property items left in guest rooms or public spaces are properly recorded and stored.
- Takes personal responsibility for equipment, ensuring it is operated and maintained correctly.
- Maintains an up-to-date knowledge of all chemicals and cleaning products, and the correct handling procedures.
- Reports any maintenance and/ or health and safety issues.
- Delivers and retrieves items on loan to guests.
- Ensures security of guest rooms and privacy of our guests
- Works alongside all other departments in friendly and professional manner
- Perform all other duties as assigned or needed.

Work Conditions
Manual dexterity required to use various cleaning apparatus and supplies.
Ability to lift up to 30 pounds.
Regular physical activity including walking, standing, sitting, lifting, crouching, and kneeling.

About the Sutton Place Hotel
The Sutton Place Hotel at Revelstoke Mountain Resort is a luxury 4-star hotel, located directly opposite the gondola and activities that provide experiences of a lifetime for our guests.
The Sutton Place Hotel and Revelstoke Mountain Resort (RMR) are a division of Canada’s largest privately held hospitality company, Northland Properties Corporation (NPC), and since its inception in 2007, we have gained a reputation for endless outdoor adventure, big mountain riding and an authentic Canadian resort town. If you love to connect with people and have a passion for providing an exceptional hospitality experience, then we invite you to join our Sutton Place Family

**SUMMATION**:
Submission of resume does not guarantee an interview or an actual transfer. Qualified applicants are encouraged to apply, provided they meet the mínimal requirements of the applicable skills required.
**ABSOLUTELY NO PHONE CALLS PLEASE

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