Rental Specialist

2 weeks ago

Halifax, Nova Scotia, Canada Sunbelt Rentals Full time
Apply locations Halifax NS B3K 4X6 time type Full time posted on Posted 2 Days Ago job requisition id Join Our Team

From pumps to scaffolding to general construction tools, we aim to be the only call needed to outfit a job site with the proper equipment.

Not only do we offer a vast fleet that ranks among the best in the industry, we pair it all with a friendly and knowledgeable staff.

Our employees are our greatest asset, and although we present a comprehensive equipment offering, our expertise and service are what truly distinguish us from the competition.

We pride ourselves on investing in our workforce and offer competitive benefits, as well as extensive on-the-job training for all eligible employees.

The Equipment Rental Specialist is an inside sales role responsible for supporting telephone and walk-in customers with rentals of all types of construction/industrial equipment.

The role also requires strong administrative skills and an ability to always deliver customer satisfaction through a professional attitude.

Places high volumes of equipment orders by obtaining customer information (checking customer account or obtaining credit application for new customer); selects equipment/merchandise from inventory and places the rental/purchase order in the computer system; organizes transportation for orders (i.e.

coordinates deliveries and collections while optimizing the use of transport); Administers rental contracts (new and existing) including on and off rental dates, rates and all ancillary charges, amendments, suspensions (ensuring prompt collection of equipment), terminations (ensuring all ancillary charges are made), filing of contracts and related paperwork, and checking invoices and credit memos against contract files
Handles customer complaints in a professional manner in order to resolve the complaint to the satisfaction of the customer and Sunbelt Rentals
Records details of calls in phone log and maintains lost rent logs
Reviews daily management reports and provides regular feedback to Profit Center Manager regarding fleet and merchandise inventory, as well as pricing
Manages projects undertaken at the Profit Center which may include management of all labor and materials to maximize profitability and meet all customer and safety requirements
Participates in After Hours and Emergency Response efforts including local and regional responses as well as participation in national event response efforts
Ensures all activity and customer transactions are performed within Sunbelt safety policies
Supports management in training of other employees
Familiarity with various types of construction/industrial tools & equipment
Strong customer service & telephone skills
Solid computer and administrative skills
Prescription coverage, dental care, vision care, short & long-term disability coverage

The physical demands of this role require bending, squatting, crouching, reaching, lifting 50 pounds or more, and working indoors/outdoors when required by the job.

Sunbelt Rentals a proud supporter of military families and an equal opportunity employer — women, people with disabilities, Aboriginal peoples, and visible minorities are welcome to apply.

13 Starting rate of pay may vary based on factors including, but not limited to, position offered, location, education, training, and/or experience.

Please visit for more information on our benefits and to join our Talent Network.

Sunbelt Rentals offers generous benefits including health, dental, vision, life insurance, wellbeing, and a retirement plan with employer matching contributions in accordance with Sunbelt's plans, policies, and applicable agreements (unless specified in a collective bargaining agreement).

At Sunbelt Rentals, we place enormous value on the welfare and commitment of our employees as well as the superior level of service they provide for our customers.

All our employees benefit from extensive on-the-job training, which is amongst the best in the industry. Sunbelt Rentals means diversity, teamwork, recognition for exceptional performance, and room to grow
Paid Holidays and Paid Time Off

Designed to serve distinct customer segments requiring a high level of technical expertise, Sunbelt Rentals offer a highly diversified product mix, as well as trained experts.

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