Reservations & Group Coordinator

1 week ago

Whistler, British Columbia, Canada Hilton Whistler Resort & Spa Full time

WHY WORK FOR HILTON WHISTLER RESORT & SPA

The Hilton Whistler Resort & Spa is the Heart and Soul of the Whistler Experience We offer our employees a fun and professional work environment with training and career advancement opportunities.

As the Reservations & Group Coordinator you will receive the following benefits:

  • Life & Leisure Program
  • Choose from Unlimited Ski Pass, Bikepark Pass, Golf Pass and much more.
  • Extended Health Benefits
  • Pension Plans Programs
  • Complimentary Meals
  • Free On-Site Staff Parking
  • 50% Discount at Cinnamon Bear Bar & Grille


 Educational Assistance Program
  • Take courses that will assist with your career development
  • An Unbelievable Hilton Team Member Travel Program

PURPOSE


The Reservations & Group Coordinator is responsible for supporting the conference services and sales department to maximize revenue; and working collaboratively to support the reservations office to achieve and maximize operational efficiency and customer satisfaction with timely and effective communication.

In addition, the Reservations & Group Coordinator is also responsible for handling reservations, inquiries and cancellations in an attentive, courteous and efficient manner, and quoting available rates to maximize room revenue according to hotel standards.


QUALIFICATIONS

  • High School Diploma or equivalent required.
  • Excellent command of the English language written and verbal. Other languages an asset
  • Excellent problem resolution skills operating in a "winwin" fashion for guests
  • Excellent communication skills: able to listen, understand, clarify, and confirm
  • Excellent Telephone demeanor, professional, courteous and polite
  • Great administration skills writing, filing, tracking, organizing, phone etiquette.
  • High aptitude with computer including proficient use of Microsoft Word, Excel, and Outlook
  • Knowledge of property management systems, OnQ and WinAI an asset
  • Able to multitask and remain organized and professional
  • Able to uphold all guest confidentiality holding guest privacy and security in the highest regard
  • Ability to work independently as well as in a team environment
  • Be supportive of creativity and innovation, and be willing to openly embrace change
  • Outgoing, friendly and positive
  • Great knowledge of Whistler area and the property

  • Reservations Coordinator

    1 week ago

    Whistler, British Columbia, Canada Crystal Lodge Full time

    The Crystal Lodge has an exiting opportunity to join their Sales & Marketing team as a full-time, year-round Reservations Coordinator This is a great career opportunity for those with experience as either Front Desk Agents and/ or Reservations Agents that are looking to take that next step within their hospitality and sales career.The general scope of this...

  • Reservations Coordinator

    1 week ago

    Whistler, British Columbia, Canada Nita Lake Lodge Full time

    Join Our Team at Nita Lake LodgePosition: Reservations CoordinatorAre you a friendly, professional, and organized individual who loves providing outstanding service? Nita Lake Lodge is looking for a Reservations Coordinator to be the first point of contact for our guests, setting the tone for their memorable experience with us.What You'll Do: Handle hotel,...

  • Reservations Coordinator

    1 week ago

    Whistler, British Columbia, Canada Marriott International, Inc Full time

    Job Number Job Category ReservationsLocation Delta Hotels Whistler Village Suites, 4308 Main Street, Whistler, BC, CanadaSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-Management***Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest reservation needs, determine appropriate room...

  • Reservation Coordinator

    1 week ago

    Whistler, British Columbia, Canada Marriott International, Inc Full time

    Additional Information Pay: $25.50-$27.50/hourJob Number Job Category ReservationsLocation Delta Hotels Whistler Village Suites, 4308 Main Street, Whistler, BC, Canada VIEW ON MAPSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-Management***Process all reservation requests, changes, and cancellations received by phone, fax, or mail....

  • Reservation Coordinator

    2 months ago

    Whistler, British Columbia, Canada Delta Whistler Village Suites Full time

    Additional Information Pay: $25.50-$27.50/hourJob Number Job Category ReservationsLocation Delta Hotels Whistler Village Suites, 4308 Main Street, Whistler, BC, Canada VIEW ON MAPSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-ManagementPosition SummaryProcess all reservation requests, changes, and cancellations received by phone, fax, or...

  • Reservation Coordinator

    3 weeks ago

    Whistler, British Columbia, Canada Delta Whistler Village Suites Full time

    Additional Information Pay: $25.50-$27.50/hourJob Number Job Category ReservationsLocation Delta Hotels Whistler Village Suites, 4308 Main Street, Whistler, BC, Canada VIEW ON MAPSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-ManagementPosition SummaryProcess all reservation requests, changes, and cancellations received by phone, fax, or...

  • Reservation Coordinator

    1 month ago

    Whistler, British Columbia, Canada Marriott International Full time

    Additional Information Pay: $25.50-$27.50/hourJob Number Job Category ReservationsLocation Delta Hotels Whistler Village Suites, 4308 Main Street, Whistler, BC, Canada VIEW ON MAP Schedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-ManagementPOSITION SUMMARYProcess all reservation requests, changes, and cancellations received by phone, fax,...

  • Reservation Coordinator

    3 weeks ago

    Whistler, British Columbia, Canada Marriott International Full time

    Additional Information Pay: $25.50-$27.50/hourJob Number Job Category ReservationsLocation Delta Hotels Whistler Village Suites, 4308 Main Street, Whistler, BC, Canada VIEW ON MAP Schedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-ManagementPOSITION SUMMARYProcess all reservation requests, changes, and cancellations received by phone, fax,...

  • Reservation Coordinator

    3 weeks ago

    Whistler, British Columbia, Canada Marriott International, Inc Full time

    Additional InformationPay Range: $25.50-$27.50 per hourJob Category: ReservationsLocation: Delta Hotels Whistler Village Suites, 4308 Main Street, Whistler, BC, Canada VIEW ON MAPSchedule: Full-TimeLocated Remotely? NRelocation? NPosition Type: Non-ManagementPOSITION SUMMARYProcess reservation requests, changes, and cancellations from phone, fax, or...

  • Reservation Coordinator

    1 month ago

    Whistler, British Columbia, Canada Marriott International, Inc Full time

    Additional InformationPay Range: $25.50-$27.50 per hourJob Category: ReservationsLocation: Delta Hotels Whistler Village Suites, 4308 Main Street, Whistler, BC, Canada VIEW ON MAPSchedule: Full-TimeLocated Remotely? NRelocation? NPosition Type: Non-ManagementPOSITION SUMMARYProcess reservation requests, changes, and cancellations from phone, fax, or...

  • Sales and Reservations Coordinator

    1 week ago

    Whistler, British Columbia, Canada Whistler Personnel Solutions Full time $55,000 - $62,000

    Local accommodation services company is looking to fill a long-term Sales and Reservation Coordinator position as part of their small close-knit team. Offering $55,000 to $62,000 per year to start plus lucrative commissions based on performance, health and wellness benefits and a flexible schedule. About the Role, Benefits & Perks: Full-time, 40 hours...

  • Reservations Supervisor

    1 week ago

    Whistler, British Columbia, Canada Scandinave Spa Whistler Full time

    Our MissionTo offer a haven for personal renewal in the Scandinavian age-old tradition where body and mind find peace.VisionTo be recognized as the best relaxation experience in Canada while providing a meaningful workplace that encourages a balanced lifestyle.Fundamental ValuesAuthenticity: we are welcoming and genuine. With the simplicity and quality of...

  • Reservations Agent

    1 week ago

    Whistler, British Columbia, Canada Whistler Bungee Full time

    Come and join a fun and adventurous crew for a great summer in Whistler. We are looking for an outgoing admin and reservations team member to work mainly in our Whistler village office, with a some of shifts at the Whistler Bungee bridge.Responsibilities: Providing information to customers so they can book in for awesome bungee jumps. Making reservations and...

  • Reservations Agent

    1 week ago

    Whistler, British Columbia, Canada Scandinave Spa Whistler Full time

    Our Mission***To offer a haven for personal renewal in the Scandinavian age-old tradition where body and mind find peace.Vision***To be recognized as the best relaxation experience in Canada while providing a meaningful workplace that encourages a balanced lifestyle.Fundamental Values: Authenticity: we are welcoming and genuine. With the simplicity and...

  • Reservations Agent

    1 week ago

    Whistler, British Columbia, Canada Scandinave Spa Whistler Full time

    Our Mission***To offer a haven for personal renewal in the Scandinavian age-old tradition where body and mind find peace.Vision***To be recognized as the best relaxation experience in Canada while providing a meaningful workplace that encourages a balanced lifestyle.Fundamental Values: Authenticity: we are welcoming and genuine. With the simplicity and...

  • Lodge Coordinator

    1 week ago

    Whistler, British Columbia, Canada WHISTLER PREMIER Full time

    Hello WhistlerWhistler Premier is now hiring for a Lodge Coordinator to work out of one of our lodges in Whistler.We have a strong team-based workplace culture here at Whistler Premier, and are looking for another enthusiastic and assertive individual to join usOur Lodge Coordinator would be responsible for performing all front desk related functions, acting...

  • Lodge Coordinator

    1 week ago

    Whistler, British Columbia, Canada WHISTLER PREMIER Full time

    Hello WhistlerWhistler Premier is now hiring for a Lodge Coordinator to work out of one of our lodges in Whistler.We have a strong team-based workplace culture here at Whistler Premier, and are looking for another enthusiastic and assertive individual to join usOur Lodge Coordinator would be responsible for performing all front desk related functions, acting...

  • Hotel Front Desk Agent

    1 week ago

    Whistler, British Columbia, Canada Squamish Hospitality Group Inc. Full time

    Company descriptionSquamish Hospitality Group is a Motel operator based in Squamish, BC.Job SummaryAssign rooms according to guest request and preferences. Pre-register designated guests and prepare key packets. Organize and coordinate check-in/pre-registration procedures for arriving groups. Review/Track/Accommodate requests for room/check-out changes;...

  • Sales & Marketing Coordinator

    1 week ago

    Whistler, British Columbia, Canada Crystal Lodge & Suites Full time

    Crystal Lodge is recruiting for a full-time, year-round Sales & Marketing Coordinator to join our Sales & Marketing team. This is a fantastic opportunity for someone who has previous reservations and revenue experience within a hospitality setting and looking to make the next step within their career.The main focus of this role is to work closely with the...

  • Sales Coordinator

    1 week ago

    Whistler, British Columbia, Canada Westin Resort and Spa Whistler Full time

    The Sales Coordinator will work with the Director of Sales & Marketing to provide active support to the Sales Division with varied office tasks in order to help meet and exceed budgeted revenue goals. This position will enable the managers to proactively develop new business and maintain valuable client relationships through administrative support, account...