![KEV Group](https://media.trabajo.org/img/noimg.jpg)
IT Specialist
2 weeks ago
About KEV
KEV Group is an enterprise SaaS company providing online payment and accounting software to simplify student activity fund management in schools.
- to-use web-based software automates the collection, disbursement and management of student funds, thereby reducing the time it takes to receive and account for all school activity fees and increasing the time teachers can spend on education. The company is based in Toronto, with offices in the US. KEV is a portfolio company of Serent Capital, a leading middle market private equity firm focused on high growth technology businesses.
Why Join KEV?
- Work in an industry that benefits children, parents and schools
- Do meaningful and purposedriven work, and make a real impact
- Join a quickly growing organization with real opportunity for learning and growth
- Passionate and accessible leadership team that cares about people, personally and professionally
- Flexible work environment
Role Overview
As part of the Technology Operations group, the Information Technology Specialist is responsible for the effective operation of systems and services across the organization, focusing on corporate systems.
Duties include building, managing, monitoring, and upgrading all components of the company's IT systems, providing IT-related technical assistance for corporate end users, and updating and maintaining corporate IT documentation and processes.
Responsibilities:
- Procuring, installing, configuring, monitoring, and maintaining computer hardware, network and software components
- Assessing company's information systems, identifying gaps that need to be addressed
- Troubleshooting hardware and software issues
- Installing and upgrading antivirus software and security systems to ensure network security
- Performing tests and evaluations on software and hardware
- Responding in a timely manner to IT service requests, providing technical support to employees across the company, and documenting and offering information to users
- Gathering and analyzing data to diagnose problems with computer systems
- Maintaining hardware inventory and records of software licences
- Onboarding/offboarding account for new or departing staff
Qualifications and Training:
- Information Technology related qualification
- Knowledge of computer hardware, mobile smartphones and printers
- Working experience with O365 and other Microsoftbased software
- Knowledge of networking fundamentals, DHCP, DNS, TCP/IP, Active Directory and VPN
- Experience with phone systems is an asset
- Strong verbal and written communication skills
- Problemsolving and critical thinking skills
- Attention to detail and ability to work under pressure
- Ability to multitask and strong time management skills
We Offer:
- Competitive salary
- Comprehensive health and dental benefits
- Professional development opportunities
- Continuing Education
- Hybrid work environment
- Great colleagues and collaboration
It is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities required by the incumbent.
Incumbent may be asked to perform other duties as required.
KEV Group is pleased to accommodate individual needs in accordance with the Accessibility of Ontarians with Disabilities Act, 2005 (AODA), within our recruitment process.
If you require accommodation at any time throughout the recruitment process, please speak with Human Resources or the hiring manager.
KEV Group is an equal opportunity employer who agrees not to discriminate against any employee or job applicant because of race, color, religion, national origin, sex, physical or mental disability, or age.
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