Mental Health Specialist

2 weeks ago

Edmonton, Alberta, Canada Lundbeck Full time

_In order to comply with the requirements of the healthcare institutions that we service, _
We are currently looking for a qualified Sales Representative specialized in mental health for Edmonton territory. This is a permanent full-time job, reporting to the Regional Business Manager, Mood Disorders.

Lundbeck Canada offers comprehensive benefits to its employees, including health and dental benefits and contribution to a pension plan as of day 1.


The Mental Health Specialist is part of a regional team that is highly effective, motivated, innovative and enthusiastic to achieve sales objectives for Lundbeck Canada.

The Mental Health Specialist reports to a Regional Business Manager, Mood Disorders.

Achievement of Sales objectives (50%)

  • Achieve territory sales objectives for Lundbeck promoted products in Psychiatry.
  • Implement territory plan of action, including field call activities as established by the sales and marketing teams for each defined cycle.
  • Fully understand and promote Lundbeck psychiatry and partnered products and services to hospitals, clinics, and healthcare providers, using sales cycle promotional material in an efficient, professional and compliant manner.
  • Build and maintain relations with clients (doctors, nurses, and business partners); identify their needs; inform them about Lundbeck's highquality products.
  • Stay abreast of competing products and scientific developments for psychiatry products.

Business Planning (25%)

  • In accordance with the sales function plan and the Regional Business Manager, develop and revisit regularly a territory business plan and implement key tactics to maximize selling efforts, optimize growth opportunities and achieve sales.
  • Leverage different communication channels to have most efficient access to HCP (face to face and virtual).
  • Manage field budget adequately to optimize reach and targeted customer interaction.
  • Execute tailored call preparation and call review process in alignment with the Lundbeck selling model in order to move customers along the adoption ladder.
  • Use the sales and performance report system (KPIs) to optimize performance across the territory.
  • Continuously gather insights in territory through interactions with customers and adapt tactics accordingly.
  • Collaborate with sales team members and other departments including marketing, training, business effectiveness and medical teams
- to offer tailored solutions and maximize psychiatry product(s) potential and sales; be an active contributor to help improve and optimize national and regional business activities.

  • Attend company meetings and main industry conventions

Medical Communication and Education Activities (20%)

  • Effectively implement needsbased, certified programs (CHEs) and other learning activities (OLAs) as per cycle plan of action and followup to optimize impact.
  • Work closely with the Medical Science Liaison and Medical Education teams to identify educational opportunities and develop advocacy in territory.
  • Ensure compliance and respect for ethical rules in all learning activities implemented with customers.

Administration and Corporate Compliance (5%)

  • Update and maintain the key customer target list.
  • Use the CRM (Customer Relations Management System) to ensure that field activities are captured and documented.
  • Use of the company's expense reporting system in a timely manner.
  • Comply with Lundbeck Canada processes and satisfy business needs in a cost efficient and timely manner.
  • Always stay updated on and abide by Lundbeck Canada's legal and compliance procedures.

Position Qualifications:

  • Bachelor's degree in life sciences or business administration
  • A minimum of 2 year of sales experience, ideally in the Canadian pharmaceutical industry
  • Experience in the CNS field and/or working with psychiatrists an asset
  • Strong business acumen and analytical skills
  • Bilingualism in English and French an asset (required for Quebec's position)
  • Familiar with the use of technology (ie: iPad, apps, etc.) including proficiency with Microsoft products (Word, Excel, etc.); experience with the use of technologies to access HCP an asset

Working conditions

  • Regular Office hours: Yes
  • Evening/Weekend commitments: No
- % of travel required: 10-40%

  • We are strongly committed to promoting equity, diversity and inclusion within our community._

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