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Word/data Processing Clerk Ii

3 months ago

Edmonton, Alberta, Canada City of Edmonton Full time

Job Number:

48086


The Edmonton Police Service requires two (2) positive individuals committed to providing exemplary customer service to assume the position of customer service representative in the Police Information Check & Alarm Control Section.


Responsibilities of this position include:

  • Providing excellent customer service to police information check, civil fingerprinting, and alarm permit applicants.
  • Collecting and processing fees for police information checks, civil fingerprinting services, and alarm permits and invoices.
  • Responding to customer inquiries either on the phone, in person or by electronic mail, including reception desk cover.
  • Performing general office duties including collecting and distributing mail in addition to other related duties as required.

Qualifications:

  • A minimum of one (1) year recent cash handling experience including point of sale terminal experience.
  • A minimum of two (2) years diversified word and information processing experience.
  • Exemplary interpersonal and customer service skills. Previous customer relations experience would be considered an asset.
  • Experience with City of Edmonton cash handling procedures would be considered an asset.
  • Experience in CPIC, JOIN and EPROS would be considered an asset.
  • Must possess excellent verbal and written communication skills.
  • Proficiency with Microsoft Word, Excel, and Outlook.
  • Applicants may be tested.
  • As part of your prehire screening, you will be required to complete an Enhanced Security Clearance. Should you accept employment with the Edmonton Police Service you acknowledge and agree to participate in future Enhanced Security Re-Clearances at scheduled intervals or in any other circumstances, exigent or otherwise, as required by Human Resources Division.

Hours of Work:

40 hours per week, 8 hours per day. Work shift is 0745hrs to 1615hrs Monday to Friday.

Salary Range:

21B,
Salary Grade: 007, $ $27.76 (Hourly), $1, $2, Bi-Weekly), $46, $57, Annually). The rates quoted are in accordance with a collective agreement between the Union and the City of Edmonton.

General:

  • Please note that the option to work remotely is not available at this time.

HR Consultant:
CS

Classification Title:
Word/Data Processing Clerk II

Posting Date:
Oct 30, 2023

Closing Date:
Nov 06, :59:00 (MDT)

Number of Openings (up to): - Permanent Full-time

Union:
CSU 52

Department:
Information Management Branch

Work Location(s): #108, Avenue Edmonton