Manager Health Services

1 week ago

Winnipeg, Manitoba, Canada Shared Health Full time

Requisition ID: 358168

Position Number:

Posting End Date:
May 15, 2024

City:
Winnipeg

Employer:
Shared Health

Site:
Shared Health Portage Ave

Department / Unit:
Mental Health & Addictions

Job Stream:
Clinical Support

Union:
Non Union

Anticipated Start Date: 05/20/2024

FTE: 1.00

Anticipated Shift:
Days

Work Arrangement:
In Person

Daily Hours Worked: 7.75

Annual Base Hours: 2015

Shared Health leads the planning and coordinates the integration of patient
- centered clinical and preventive health services across Manitoba. The organization also delivers some province-wide health services and supports centralized administrative and business functions for Manitoba health organizations.

Position Overview:

HUB/ FACT - ACT Shared Health leads the planning and coordinates the integration of patient
- centered clinical and preventive health services across Manitoba. The organization also delivers some province-wide health services and supports centralized administrative and business functions for Manitoba health organizations.

Shared Health is implementing wrap
- around inter-disciplinary community mental health teams for individuals who have severe mental illness. These teams will be composed of the HUB, FACT and ACT teams. The teams will work with individuals who have a mental illness and may have been in hospital for extended periods of time, in a special contract, use a number of services and require regular supports to assist in community living. Individuals do not require a diagnosis of primary psychosis but may have a mental illness diagnosis, behavioral complexity, co-existing medical conditions, cognitive impairment, addictions, be involved with the criminal justice system and do not meet the criteria for other mental health programs or services.


The model is a dual intensity level approach and allows for a coordinated approach of care, less intensive FACT (with ability to scale up to ACT for a temporary duration of time), and continuously intensive ACT.


The HUB will be responsible for:

  • the assessment, intake and navigation of individuals that are referred for services.
- development and oversight of the provincial standardization for FACT and ACT teams in Manitoba.

The Flexible ACT team (FACT) will service a broader mental health client population.

FACT will be responsible for:
- case management services in the community.
- has the ability to provide more intensive treatment services for a short period of time when needed by the individual.


The ACT team would allow for intensive service for individuals with severe mental illness and have a number of functional and adaptive needs.

The ACT team will provide 24-hour wrap around services provided by an inter-disciplinary team.

Main Function:


Under the direction of the Director Health Services Community Mental Health & Addictions or designate, the Manager Health Services oversees and manages inter-disciplinary team(s) consisting of staff who provide direct care to individuals with severe mental illness in the community.

This position is responsible to lead and ensure delivery of safe, effective, and efficient health services.

Inspires and leads health services staff across the organization to embrace and adopt integrated, patient-centered care pathways and service delivery models.

Accountable to provide service-delivery focused operational management in a fiscally responsible manner, partnering closely with leadership, internal and external stakeholders to support individuals in accessing multiculturally respectful health services.

Monitors and evaluates key performance indicators and collaborates with stakeholders to ensure safe, effective, and appropriate client care through the clinical quality framework and patient care lens that will shape an environment for clinical and service excellence.

The Manager Health Services will be involved with the implementation and oversight of the HUB-FACT-ACT teams.

Experience:

  • 5 years of recent progressive management experience leading a broad spectrum of health services in a large, publicly funded health services delivery organization including:
  • 3 years of direct clinical services delivery across one or more assigned clinical areas of health care such as:
- community mental health and addiction programs.
- working with individuals who have a severe mental illness, addictions issues and functional limitations.
- primary health, and/or community services including population health, health promotion and illness prevention for diverse populations across the human lifespan.
- acute inpatient, specialty care and complex ambulatory settings.
- integrating innovative community-based care modes (such as home care, primary care, etc.) to optimize healthy aging, health restoration and maintenance, and to deliver high quality care in the areas of chronic disease, palliative care, community mental health, rehabilita

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